Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Koons Westminster Toyota
Westminster, MD
1,303 Reviews
Here at Koons Westminster Toyota, we strive to provide local drivers with a convenient, reliable auto experience that puts drivers first. From our array of online shopping tools to our continued commitment to the Westminster community, we truly care about providing excellent, reliable service.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday Closed
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,303 reviews
May 04, 2026
James did an excellent job! ! He is knowledgeable about my Sienna and answered all of our questions. I’ve been coming to this dealership for 11 years and now that we have moved ! He is knowledgeable about my Sienna and answered all of our questions. I’ve been coming to this dealership for 11 years and now that we have moved to Frederick, we still come back here for service because of the quality of service and representatives at this location. More
by otter2200
Verified CustomerEmployees Worked With
James
May 03, 2026
I had a great overall experience here. Joanne was fantastic to work with—she was kind, answered all my questions, and made the entire process incredibly easy. When it came time for the pap Joanne was fantastic to work with—she was kind, answered all my questions, and made the entire process incredibly easy. When it came time for the paperwork, Jeremy was equally professional and provided total transparency during the financial process. It’s rare to find such a straightforward and stress-free car-buying experience. Highly recommend this team! More
by kimmieedwards
May 02, 2026
Dealership has great customer service and everyone was friendly. They made the buying process super easy. friendly. They made the buying process super easy. More
by kristin.n.estes
May 02, 2026
Great experience and Mary Ann was great to work with. Highly recommend and great no pressure dealership. Highly recommend and great no pressure dealership. More
by jm_wilhelm
Employees Worked With
May 01, 2026
Great communication through the ordering and delivery process with the sales people (William & Justin). Financial representative (Cecil?) was fantastic. He was able to beat my banks interest rate and w process with the sales people (William & Justin). Financial representative (Cecil?) was fantastic. He was able to beat my banks interest rate and we financed with Toyota. This was our second vehicle purchased from Koons. When I’m the market for the next car we’ll definitely be back. More
by koenster
Employees Worked With
William, Justin, and Cecil?
May 01, 2026
Service was excellent. The staff were very helpful. Car was done on time with no problems. I’ll be scheduling my next service with this location. The staff were very helpful. Car was done on time with no problems. I’ll be scheduling my next service with this location. More
by dkanz49
Employees Worked With
May 01, 2026
Love it. Only place I go to buy or get service for my cars. Mary Ann is great. So are folks in service department. Only place I go to buy or get service for my cars. Mary Ann is great. So are folks in service department. More
by tzirpoli
