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Koons Westminster Toyota

Westminster, MD

Overview
Employees
Reviews
Vehicles
4.7
1,613 Reviews
Here at Koons Westminster Toyota, we strive to provide local drivers with a convenient, reliable auto experience that puts drivers first. From our array of online shopping tools to our continued commitment to the Westminster community, we truly care about providing excellent, reliable service.
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375 Baltimore Boulevard

Westminster, MD

21157

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Showing 1,613 reviews

September 14, 2026

Milo was extremely helpful and offered prompt service. The waiting room is nice and comfortable. More

by alliemitchell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Milo
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Sep 17, 2026 -

Koons Westminster Toyota responded

Thanks for the great rating! We are always happy to help!

September 14, 2026

Friendly, patient, didn’t push hard on extra options. They did what they said they would do. More

by brianwda
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Angel Bolanos
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Sep 16, 2026 -

Koons Westminster Toyota responded

Hi, thanks so much for rating us so high! Be safe on the road!

September 14, 2026

Very nice customer service. Staff was very pleasant and made the entire process very easy. More

by puddinglover15
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Bruffy
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Sep 16, 2026 -

Koons Westminster Toyota responded

puddinglover15, we really appreciate this positive review! Thanks so much!

September 12, 2026

The greatest ,friendly, competent. Ready very quickly, provides transport service, tells you what you need More

by hallisey7202
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory Colassard
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Sep 15, 2026 -

Koons Westminster Toyota responded

Your high rating motivates us to be sure we always provide the best possible customer experience! Thanks!

September 12, 2026

Great service and thoroughly explained all aspects of the work and let me know the results. More

by helselb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Milo
Print
Sep 15, 2026 -

Koons Westminster Toyota responded

Thank you for your positive review! We always strive to provide excellent service and ensure our customers are well-informed. Your satisfaction is our top priority.

September 12, 2026

Great service and great people - got exactly what I needed and made sure that I didn't spend time worrying about my car having issues. More

by tsmchoe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Eckard
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 15, 2026 -

Koons Westminster Toyota responded

Thank you for the kind words! We are thrilled to hear that our team was able to provide you with excellent service and peace of mind for your car. We appreciate your business and look forward to serving you again in the future.

September 11, 2026

Takes way too long to buy a car. Joanne was wonderful, cudo’s to her. She was very very helpful with this process of buying our car. More

by mmmartin5858
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joanne
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Sep 13, 2026 -

Koons Westminster Toyota responded

Hello mmmartin5858, thank you for taking the time to post your rating. Your review is very important to us, and we are really pleased that you had a positive customer experience with us. Kind regards!

September 10, 2026

Koons service is always very good. All the employees are nice and helpful. The service cost is very reasonable. More

by Toyota Lover
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Eckard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Harkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Voelkel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vitaly Gurvich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Fogus, Cory Colassard, Larry Conaway, Kyle Harris, Bridgett Kirby, Dan Walsh
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Sep 12, 2026 -

Koons Westminster Toyota responded

Thank you! We hope to be of service to you again!

September 08, 2026

Everyone was. friendly and helpful. They made the experience easy . I had specic upgrades and they found a pretty close machine. I want crY about the ctcolir bu More

by rosannabryson
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Pasha
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Sep 14, 2026 -

Koons Westminster Toyota responded

rosannabryson, thank you again for taking the time to let us know how we did!

September 08, 2026

Car not completed on time. Called 2x to mention family emergency. No one ever called back. Had to get a ride to the hospital. Car still not ready when I arrived at the dealersh More

by mslba
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tod & Misty
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Sep 10, 2026 -

Koons Westminster Toyota responded

We apologize for the inconvenience and lack of communication during this difficult time. Our team is dedicated to providing timely and quality service. We will ensure better communication and attention to detail in the future. Thank you for bringing this to our attention.

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