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Koons Westminster Toyota
Westminster, MD
1,436 Reviews
Here at Koons Westminster Toyota, we strive to provide local drivers with a convenient, reliable auto experience that puts drivers first. From our array of online shopping tools to our continued commitment to the Westminster community, we truly care about providing excellent, reliable service.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday Closed
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 1,437 reviews
Verified Customer
August 26, 2026
Great service and friendly staff helped me and my wife trade in our cars for a new vehicle. trade in our cars for a new vehicle. More
by charles.crookes
August 25, 2026
We were happy to meet Joanne in the parking lot and she was very accommodating, found the car we wanted and was so pleasant to work with. After the purchase she has been very patient with us as we try and was very accommodating, found the car we wanted and was so pleasant to work with. After the purchase she has been very patient with us as we try and figure out getting our phones uploaded in the system and learn the computer. She’s a valuable employee and provides great customer service! More
by rbmcclanah
Employees Worked With
August 24, 2026
While I appreciate the no haggle, our salesman was very impersonal and wasn’t forthcoming or honest about the time certain steps took despite us telling him and him knowing we had an infant. The finance gu impersonal and wasn’t forthcoming or honest about the time certain steps took despite us telling him and him knowing we had an infant. The finance guy was respectful of our time and personable More
by bknipe44
Employees Worked With
August 24, 2026
Appointment was easy to schedule. Vehicle was taken in in a timely manner. Service Department Staff are very nice. Vehicle was taken in in a timely manner. Service Department Staff are very nice. More
by linda.reinhardt
Employees Worked With
August 24, 2026
They are very courteous and nice to deal with. I love that they have a shuttle to pick up and take us back and forth to dealership I love that they have a shuttle to pick up and take us back and forth to dealership More
by sroso
Employees Worked With
August 24, 2026
The brake job and oil change was done properly but the failure to put one of our hubcaps on correctly caused us to lose it on the way home. failure to put one of our hubcaps on correctly caused us to lose it on the way home. More
by wevt6110
Employees Worked With
August 21, 2026
The staff were very helpful when purchasing my vehicle. The sales staff were very quick at getting the paperwork done and I was out the door in two hours. One negative I will note is the staff told me I di The sales staff were very quick at getting the paperwork done and I was out the door in two hours. One negative I will note is the staff told me I did not need to have the car insured before I drove it off the lot and that there was a grace period. Apparently there is no grace period in Maryland so I waited a couple of days to add the insurance and got hit with a pretty hefty fine by the Motor Vehicle Administration. I think the staff should have known this since it’s their job to sell cars and be knowledgeable on this subject. Great service but I just wish they know the state laws a little better with respect to insurance. More
by peteratma20
Employees Worked With
Sage Kreft
