Back

Koons Westminster Toyota

Westminster, MD

4.7
1,155 Reviews
Here at Koons Westminster Toyota, we strive to provide local drivers with a convenient, reliable auto experience that puts drivers first. From our array of online shopping tools to our continued commitment to the Westminster community, we truly care about providing excellent, reliable service.
Contact Dealership

375 Baltimore Boulevard

Westminster, MD

21157

Directions

By Type

Showing 1,155 reviews

April 24, 2026

Average service, no special interaction with staff was there for 10,000 mile check. That's all. More

by rlitz662
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember her name.
April 24, 2026

Quick and painless, simple process, in and out as anticipated. Employees are always kind. Thumbs up. More

by rph5053
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Staub
Apr 27, 2026 -

Koons Westminster Toyota responded

Hello, thank you for taking the time to post your rating. Your review is very important to us, and we are really pleased that you had a positive customer experience with us. Kind regards!

April 23, 2026

Got exactly what we wanted, at a good price, and everything went quickly and smoothly. Thanks especially to Katie Crook for doing such a great job. More

by Gary
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Katie Crook
Apr 26, 2026 -

Koons Westminster Toyota responded

Hello Gary, thank you for the high rating! Our team works tirelessly to provide excellent customer service.

April 23, 2026

This dealership is fast at responding to emails and calls communication, top notch professionals and the attendant sage Kreft really Dina good job with the communication and professionalism. More

by Adesola
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sage kreft
Apr 26, 2026 -

Koons Westminster Toyota responded

Hi, we are delighted to see this rating! Have a great day!

April 23, 2026

Jeremy was wonderful through finance . He listens to you and what you are looking for . I have worked with him numerous times. I also enjoy my interaction with William he was wonderful and More

by bltober0601
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Hands
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Harkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mary Ann McMorrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Voelkel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Badiang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brooks Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2026 -

Koons Westminster Toyota responded

Hello, thank you for taking the time to post your rating. Your review is very important to us, and we are really pleased that you had a positive customer experience with us. Kind regards!

April 22, 2026

Milo my service provider was excellent, great communication and follow up. I so appreciated his thoughtfulness while I was explaining my concerns and questions. More

by ckbfarm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Milo
Apr 26, 2026 -

Koons Westminster Toyota responded

We always appreciate positive reviews! Thank you, and happy motoring!

April 22, 2026

I needed a full transmission replacement. Koons said 10-12 weeks for delivery. It was there in 5 weeks which was fantastic. They said 2-3 days for the work to be done. It was finished in 1 da More

by Kenmary1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Eckard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2026 -

Koons Westminster Toyota responded

Your high rating motivates us to be sure we always provide the best possible customer experience! Thanks!

April 22, 2026

I looked at all of the Dept and I did not see a Tech. Dept. I would like to have the Tech. Dept. So, I can servery on the technical job. Frankly, I drove from Frederick, MD to Westminster, MD to have my More

by hang.do
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Milo Dwars
Apr 26, 2026 -

Koons Westminster Toyota responded

Hi, we are delighted to see this rating! Have a great day!

April 22, 2026

Timely appointment. Shuttle services utilized to get back and forth to work. Explained my options and allowed me the opportunity to pick and choose which interventions m More

by erinjohns33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Molly & Milo in service dept were great
Apr 25, 2026 -

Koons Westminster Toyota responded

erinjohns33, your high rating motivates us to be sure we always provide the best possible customer experience! Thanks!

April 21, 2026

Great quick service, Waiting room comfortable and clean. They really take good care of my car! More

by dh2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bridgett Kirby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2026 -

Koons Westminster Toyota responded

dh2, we really appreciate this positive review! Thanks so much!