Koons Westminster Toyota

Respectful, efficient and very much like good friends after all these years! Everyone is incredibly flexible and accommodating to special requests! after all these years! Everyone is incredibly flexible and accommodating to special requests! More

Milo does a terrific job updating me on my service needs, truly professional. Thanks again. truly professional. Thanks again. More

Excellent sales service at this dealership from Craig Nelson. He sold my son a car and then I returned the next week and bought a car from him. He addressed all our concerns both times. Excellent financ Nelson. He sold my son a car and then I returned the next week and bought a car from him. He addressed all our concerns both times. Excellent finance service from Jeremy Voelkel he worked hard to get us both the best deal possible around the payments we wanted. This is my 5th car from this dealership and have always had Jeremy as my finance guy. I highly recommend this dealership and Craig and Jeremy. More

We had a great experience with Kyle Smith. He made the transaction very quick and easy, we got exactly what we were looking for, and he made sure that all of our questions were answered. Best He made the transaction very quick and easy, we got exactly what we were looking for, and he made sure that all of our questions were answered. Best car purchase experience we’ve had. More

Scheduled an appointment. Service was performed in a reasonable amount of time while I waited. Service was excellent!! Service was performed in a reasonable amount of time while I waited. Service was excellent!! More

Molly the service writer and the technician explained everything that was worked on along with tires I inquired about. everything that was worked on along with tires I inquired about. More

Hi, i came here first time for camry transmission issue, normally i go to catonsville toyota on national pike or dar car toyota dundalk, first time came to westminister, i went through inside from automat normally i go to catonsville toyota on national pike or dar car toyota dundalk, first time came to westminister, i went through inside from automatic door, sitting in car like always in other places someone came and ask you have appointment, how can we help you take care of milage and takes you to the car specialist, but here no one came, i sit in car for couple of miutes, then went in office, 4,5 people there, it was like no one wants you to be here, finally a guy asked you have appointment, no greetings no have a seat nothing, i told him my name then he told me another guy will look after you, might be he was tod i think so. then he get started i told him that issue is with transmission, he asked me do i have warranty, i told him no he told me the charges, i said okay, he does not bother do i wait here, where the sitting area we have coffee and vending machine, like on other 2 places they do. i just left, he called me in evening told me that transmission issue, i asked him how much it cost to fix, he mentioned around $8000. i told him i cannot afford that much right now, he just ok come and pick the car, i told me i will come next day. he is ok with that. he never gave me option for bank fix the car on credit or anything, next day i went with family because we thinking to buy new Tundra/ Land cruiser. we looked both cars sales specialist was great gentleman. well after that i went inside to pick the car. there was a lady. no Hi, Hello no greeting, that weired behavior, '' you came here to pick the car'' . with rude behavior. you have to pay and wait outside your car will be there. i lady brought my car outside, she is nice lady with smile on her face. but am 100% sure i will never go here for service and sorry to say not even to get a new car. i preferred toyota on baltimore national like. nice professional people over there. I am already in tension that my car has a transmission issue and you toyota westminster guys giving me rude non professional behavior. More

Milo does a terrific job updating me on my service needs, WITHOUT being overly aggressive. He’s knowledgeable and thorough. I’d give him 6 stars if I could. WITHOUT being overly aggressive. He’s knowledgeable and thorough. I’d give him 6 stars if I could. More

The buying process was smooth and efficient. No overly aggressive salespeople. I was treated very well and extremely happy with my purchase. No overly aggressive salespeople. I was treated very well and extremely happy with my purchase. More

I showed up with a list of service items other people had suggested to me, not knowing what was actually needed. Your service team took the time to SHOW ME Toyota documentation that indicated EXACTLY what w suggested to me, not knowing what was actually needed. Your service team took the time to SHOW ME Toyota documentation that indicated EXACTLY what was needed and when it should be performed....which is impressive, because I walked in expecting to shovel out a bunch of money for things that turned out to be unnecessary for several more thousand miles! Sure, EVENTUALLY this stuff will be needed, but having your staff explain things and not just "take my money" is EXACTLY the kind of professionalism and support that led me to select your dealership in the first place. I can't tell you how impressed I am of the level of awesome service, professionalism, and FRIENDLINESS your staff offers. AMAZING!!! THANK YOU SO MUCH! More