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Koons Westminster Toyota
Westminster, MD
750 Reviews
Here at Koons Westminster Toyota, we strive to provide local drivers with a convenient, reliable auto experience that puts drivers first. From our array of online shopping tools to our continued commitment to the Westminster community, we truly care about providing excellent, reliable service.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday Closed
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 751 reviews
November 14, 2025
If a service tech does not even inflate a tire with low pressure while doing an oil change then who knows how many things were skipped. pressure while doing an oil change then who knows how many things were skipped. More
by razdanhari
Verified CustomerEmployees Worked With
November 13, 2025
I was very pleased with this dealership when I came in for service. I was seen right away and only waited for about an hour and a half. Very pleased. for service. I was seen right away and only waited for about an hour and a half. Very pleased. More
by deeram97
Employees Worked With
November 13, 2025
All work was explained, estimated time for said work was spot on. Very friendly on an early Saturday morning. spot on. Very friendly on an early Saturday morning. More
by willow91969
Employees Worked With
November 13, 2025
I've been a satisfied customer of Toyota Westminster for many years. Consistency is my primary reason for my rating because it allows for a cadre of outstanding people, customery courtesy, personal relation many years. Consistency is my primary reason for my rating because it allows for a cadre of outstanding people, customery courtesy, personal relationships, technical expertise, outstanding service & convenient valet service. Todd keeps an eye on my vehicles to ensure they operate at peak performance. Since owning a variety of Toyota products & visited numerous service deartments, I believe the best of all is Koons Toyota Westminster. Kudos to everyone! More
by alansmith828
Employees Worked With
Other Employees :
I do not have the names of others who contributed to my satisfaction including the mechanics, drivers in the valet department & those folks who add the personal touch by reaching out to schedule service. I hope I have not overlooked anyone.t
November 13, 2025
Unfortunately this is the worst experience I’ve had when it comes to servicing my Toyota vehicle. Ive completed 2 of my service scheduled Toyota Care and on both occasions the service department failed to p it comes to servicing my Toyota vehicle. Ive completed 2 of my service scheduled Toyota Care and on both occasions the service department failed to perform the listed tire rotation. As an avid off road enthusiast I’m very diligent on marking my wheels with a paint marker (On the wheel not on the cap) and recorded their position before and after any service visit. On both service occasions at Koons the technician failed to perform this line items. It left a doubt in my mind what else is being overlooked. Based on my experience Koons Toyota of Westminster sales are one of the best buying experiences I’ve done, but I deferred from using Koons Toyota service department for future need. Please take my vehicles information and my contact from your service list. Thank you More
by jaangeles
Employees Worked With
none on the list
November 12, 2025
This is the second purchase I have made from Koons. Very attentive and knowledgeable. Definitely recommend. Very attentive and knowledgeable. Definitely recommend. More
by Cgassmann97
Employees Worked With
November 11, 2025
The service was excellent. I remember Todd and Molly explaining how the service department worked. There was another gentleman sitting on the left at the end of the service d I remember Todd and Molly explaining how the service department worked. There was another gentleman sitting on the left at the end of the service desk who really helped me. I do not know his name. Thank you for taking expert care of my car. More
by RLEWIS1638
Employees Worked With
November 11, 2025
Jeremy and Joshua are the best 2 people in the car sales business that we have ever had the pleasure of working with… thumbs up for both of them business that we have ever had the pleasure of working with… thumbs up for both of them More
by sl_eyler
Employees Worked With
November 10, 2025
The service team is always friendly and professional. My oil change and tire rotation rarely take over an hour. Thank you. My oil change and tire rotation rarely take over an hour. Thank you. More
by joy_garvey
Employees Worked With
