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Koons Westminster Toyota

Westminster, MD

4.7
1,325 Reviews
Here at Koons Westminster Toyota, we strive to provide local drivers with a convenient, reliable auto experience that puts drivers first. From our array of online shopping tools to our continued commitment to the Westminster community, we truly care about providing excellent, reliable service.
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375 Baltimore Boulevard

Westminster, MD

21157

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Showing 1,325 reviews

November 29, 2025

Katie was very knowledgeable, using a down to earth and instant response approach. She is sincere and eager to sell her cars yet not aggressive. I have seen quite a few “aggressive” but “info-hiding” tac More

by zhangning001
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Katie Crook
November 28, 2025

MaryAnn was so helpful with out questions and concerns. We appreciated her alot, especially with features that we were not familiar with More

by JANETALDERFER
Recommend Dealer
Yes
Employees Worked With
Mary Ann McMorrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 28, 2025

I was happy with the service and ease of getting an appointment. Koons Dealership staff are great to work with and are very professional. More

by gcoggins1
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Hiser
November 28, 2025

I was pleased with the service provided by this Koons dealership. They were swift and informative and they made sure I go everything i needed when purchasing my new vehicle. More

by Trammell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Criag
November 27, 2025

Very friendly and helpful. They did not disappoint. Got me taken care in a timely mamner. More

by rickshewell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Hands
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 26, 2025

Jacob addressed the issue and I’m satisfied. ! I I I I I I i More

by tajawolff
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Jacob Staub
November 26, 2025

Super easy process between both buying my car and setting up service appointments. Helpful and really nice staff. SHOUTOUT TO MY BOY NIDAL THE GOAT OF CAR SALES More

by krisyann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Voelkel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eid, Nidal
November 26, 2025

I’m disappointed that I wasn’t told that there was only one key fob for this vehicle until I finalized everything and picked up the vehicle. I’m also very disappointed that I’ve only had the vehicle for se More

by roydhere
Recommend Dealer
No
Employees Worked With
Bob Erwin
2.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Harkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2025 -

Koons Westminster Toyota responded

We're sorry to hear about your disappointment. We understand how frustrating it must be to learn about the missing key fob after purchase and then experience a check engine light so soon. That’s not the experience we want for our guests. Please reach out directly so we can look into this and find a way to make it right. Jennifer Engel Koons Westminster Toyota jennifer.engel@koons.com | 410-876-6400

November 26, 2025

Nice selection of cars. Excellent customer service and attention to detail. Katie our salesperson was very knowledgeable and helpful in the buying process. More

by timothy.a.buzzelli
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Voelkel
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Katie
November 25, 2025

Great experience. Car needed parts, gave me a loaner car while my car was being fixed under my warranty. Jacob was great at communication, very helpful. More

by hfox
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Staub
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