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Koons Westminster Toyota

Westminster, MD

4.7
1,388 Reviews
Here at Koons Westminster Toyota, we strive to provide local drivers with a convenient, reliable auto experience that puts drivers first. From our array of online shopping tools to our continued commitment to the Westminster community, we truly care about providing excellent, reliable service.
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375 Baltimore Boulevard

Westminster, MD

21157

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Showing 1,388 reviews

December 03, 2025

Jeremy and Joanne were the best! !!! I love my new 2026 toyota camry! :) Awesome team! More

by Kasydra
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Voelkel
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 03, 2025

Efficient. Job completed in as promised. Clean surroundings and nice waiting room, I appreciate that. 9 More

by cmelville0010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Eckard
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 03, 2025

This Westminster Toyota location is the best. I was surrounded by knowledgeable and friendly staff. Alex and Jason, Alvaro were amazing. They continued to work with me to make a deal that I would More

by ravens533
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Shor, Jason Pandoli, Alvaro Sanchez
December 03, 2025

The worst, never coming back, too many lies. !!! Not not not not not not not . More

by j.mclaughlin1962
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dmitry Tsomik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2025 -

Koons Westminster Toyota responded

Hi, We’re sorry to hear you left feeling this way. It’s disappointing to know we didn’t meet your expectations, and we’d like the chance to understand more about your visit. Please feel free to contact us directly—we’d appreciate the opportunity to make things right. Jennifer Engel Koons Westminster Toyota jennifer.engel@koons.com | 410-876-6400

December 02, 2025

My wife and I have always relied on Todd’s advice , suggested seasonal preparations and services due Reminders!! More

by etzlercharles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Eckard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cory Colassard
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 02, 2025

I was truly impressed by the car service center’s professionalism and friendliness — they went above and beyond to ensure my car was serviced quickly and I left feeling valued as a customer. Thank yo More

by leeniewalsh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Hiser Jr.
December 02, 2025

Great to deal with. Was in and out quickly and didn’t try to upsell me on anything More

by raina.gover
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Eckard
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 02, 2025

Very nice employees and gets you quickly serviced . they offer shuttle which is a plus. More

by mariemiller227
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Eckard
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 02, 2025

Always very kind and knowledgeable. Everyone there treats you with respect. And makes sure you understand what is going on with your vehicle. More

by pmartin2572
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory Colassard
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 01, 2025

All went very well. Hanover Toyota may have just lost a customer to Koons. Westminster Toyota awesomel service department. Real fast service. More

by peeweebuster
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Eckard
5.0
This rating includes all reviews, with more weight given to recent reviews.
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