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Koons Westminster Toyota

Westminster, MD

4.7
994 Reviews
Here at Koons Westminster Toyota, we strive to provide local drivers with a convenient, reliable auto experience that puts drivers first. From our array of online shopping tools to our continued commitment to the Westminster community, we truly care about providing excellent, reliable service.
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375 Baltimore Boulevard

Westminster, MD

21157

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Showing 994 reviews

January 23, 2026

Have had really good and helpful interactions with the service, service adviser David Hiser and the service manager, Pat, at this dealership, even when Toyota corporate has been unhelpful or difficult to More

by mel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Taltavull, David Hiser
January 22, 2026

My sales rep was great! They had us out the building in a few hours. A+++ More

by jeffhoward0
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Employees Worked With
nidal eid
January 22, 2026

Okay okay okay okay I don't do this answering a request like this anyway More

by c14022
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Deanna pfeil
January 22, 2026

Always a great experience. They are very informative and get work doe in a professional and timely manner More

by mellowmind99
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Todd Eckard
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 22, 2026

It was a cool laid back atmosphere. The work on my vehicle was done faster than I expected. It was awesome. More

by gamerelated2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Eckard
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 21, 2026

2nd time I have been scammed out of scheduled service! Manager is rude and unprofessional. More

by alisak_cpc
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
Service manager
Jan 23, 2026 -

Koons Westminster Toyota responded

Hi there, we're so sorry to hear about your experience. We take customer service very seriously and we apologize for any inconvenience. Please reach out to us directly so we can make this right for you at 410-857-1400.

January 21, 2026

Our vehicle was ready for us in record time. Dave was great! He made sure we knew exactly what the service department was going to do and he let us know as soon as our Grand Highlander was ready More

by stalerabbits
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave in service intake
January 20, 2026

I got my oil changed and now the maintenance notice is gone. Good to go. Everyone was really nice and respectful. Do absolutely xxxx off with the Ai assistant though - that xxxx is xxxxing nonsense and r More

by noclankers69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory Colassard
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 20, 2026

Sales person (Joanne) was fantastic with continuous assistance during the purchase of my vehicle. The process was a little long over-all, due to the extended waiting period between sales and financing More

by fro6420
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joanne Virgilio
January 20, 2026

Great people and friendly service. Meet all my expectations very knowledgeable and took the time to hear what Inhad to say More

by mikepatkoz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Voelkel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : William Mansfield, Jason Pandoli
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