Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Koons Westminster Toyota
Westminster, MD
750 Reviews
Here at Koons Westminster Toyota, we strive to provide local drivers with a convenient, reliable auto experience that puts drivers first. From our array of online shopping tools to our continued commitment to the Westminster community, we truly care about providing excellent, reliable service.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday Closed
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 750 reviews
Verified Customer
November 05, 2025
Not good but it never is. This time they rotated my tires. But when they aired them up they did not follow the manufacturers recommendation for the proper air pressure in th This time they rotated my tires. But when they aired them up they did not follow the manufacturers recommendation for the proper air pressure in the tires. They were all aired to 36 psi. This was not correct. Front tires should have been 30. Rears should have been 33. It's always something with these guys. Last time they wanted $150 to replace a light bulb. The time before that they missed a critical issue with the brakes. Time and time again they have displayed a service facility that is in serious need of leadership. More
by daddyocooljet
November 04, 2025
Always timely, courteous and knowledgeable. Service representatives are polite and listen to your vehicle concerns and offer sound solutions to correct the problem. Service representatives are polite and listen to your vehicle concerns and offer sound solutions to correct the problem. More
by bnorr
Employees Worked With
Service advisor, Milo
November 03, 2025
I had my 2025 Sienna in for 10,000 mile service paid for by Toyota warranty. Oil change and tire rotation and other checks. Time in dealer was less then 45 mins it was quick and easy! by Toyota warranty. Oil change and tire rotation and other checks. Time in dealer was less then 45 mins it was quick and easy! More
by kvslab
Employees Worked With
November 03, 2025
Staff is very professional and knowledgeable and keeps clients up to date on progress of repairs. clients up to date on progress of repairs. More
by pghpat
Employees Worked With
November 03, 2025
Always professional and to the point. Molly is always great! Great waiting room also and temperature there Molly is always great! Great waiting room also and temperature there More
by Parrotpink49
November 03, 2025
Great service Carr was ready when they promised. I would recommend anyone to go there. I would recommend anyone to go there. More
by paulhapbellsr
Employees Worked With
November 03, 2025
Fast service. Just first 5000 mile service. Tire change. I like the new online system that details stats on the vehicle. Just first 5000 mile service. Tire change. I like the new online system that details stats on the vehicle. More
by fran.saccone
Employees Worked With
