Korum Ford-Lincoln
Puyallup, WA
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565 Reviews of Korum Ford-Lincoln
They did a great job matching the price from other dealer websites. The dealer was freindly and easy to work with. My experience was really good. I did notice a problem between the Ford inventory pric websites. The dealer was freindly and easy to work with. My experience was really good. I did notice a problem between the Ford inventory price and the dealer price that could be fixed. The Ford website lists this exact Vin# vehicle for less money than the Korum Dealer is trying to sell the car for. The Ford website inventory gives you a place to click for a special offer. The offer I got from Korum Ford was higher than the price listed on the Ford website. This may turn some people away and needs to be fixed. Thanks More
All, TR Coffee was our Sales Consultant who worked All, TR Coffee was our Sales Consultant who worked with us since 22Sep2012 in purchasing a 2013 Ford Escape SEL. He answered all of our specific qu All, TR Coffee was our Sales Consultant who worked with us since 22Sep2012 in purchasing a 2013 Ford Escape SEL. He answered all of our specific questions about the 2013 Escape. He provided demonstation of different systems and operations of the Escape. He has excellent knowledge of the 2013 Escape which helped us in our decision to go with the 2013 Escape. He communicated with us constantly throughout our time between our first visit to Korum and culminating with our purchasing our Escape yesterday. We purchased our new 2013 Ford Escape SEL yesterday, 6Oct2012. We want to say thanks to TR and all the staff at Korum Ford. I would recommend TR to anyone who is interested in buying a Ford. Bottom line...TR provided us with outstanding customer service which we rate an overall 5 on the review; Thank you! We look forward to our relationship with Korum Ford. Sincerely, Bill and Patty Sullivan More
Brian was awesome. Answered every question I had about the new Taurus I bought. Also did a follow up call with me to make sure I didn't have any other questions. Will definitely recommend Brian to any o the new Taurus I bought. Also did a follow up call with me to make sure I didn't have any other questions. Will definitely recommend Brian to any of my friends that are interested in buying a new Ford. Thanks, I love my new Ford Taurus limited. More
This is my second Ford truck from Korum and find they This is my second Ford truck from Korum and find they have what I'm looking for at the price competitive with any dealer I've searched at. I am t This is my second Ford truck from Korum and find they have what I'm looking for at the price competitive with any dealer I've searched at. I am totally happy with my puchase thus far... More
Professional, intelligent people with great follow-through. The store is spotless and the atmosphere is welcoming and relaxing. We have bought other vehicles at Korum and have always been pleas follow-through. The store is spotless and the atmosphere is welcoming and relaxing. We have bought other vehicles at Korum and have always been pleased. More
Tom was the best car salesman I have ever dealt with. Honest, efficient and to the point. He made me feel comfortable and assured I was getting the best deal possible. Love the truck! Honest, efficient and to the point. He made me feel comfortable and assured I was getting the best deal possible. Love the truck! More
Michael Parks was absolutely fantastic. He made the experience comfortable and even enjoyable! He is top-of-class and was truly authentic. We've never been so pleased with a car buying experience. Even experience comfortable and even enjoyable! He is top-of-class and was truly authentic. We've never been so pleased with a car buying experience. Even after the paperwork was signed, Mike spent at least an hour with us showing us all the features of our new truck. He even set up SYNC and bluetooth services for us. We would highly recommend Mike to a future auto buyer. More
Very friendly. They applied the fabric sealer not only to the inside of the car, but they unwrapped the carpeted floor mats in the trunk (I had not even opened them at that point) and treated them, as well. the inside of the car, but they unwrapped the carpeted floor mats in the trunk (I had not even opened them at that point) and treated them, as well. Their class on the use of the nav/sound system was good. Service people were quite good on that one time back to see them. More
The most friendly dealer I have ever been in, Rich was full of information and followed thru with all of the help we needed. The entire staff was great and I enjoyed meeting Mr. Korum Frank Baldi full of information and followed thru with all of the help we needed. The entire staff was great and I enjoyed meeting Mr. Korum Frank Baldi More
I am a commercial customer and have been with Korum for more than 10 years. I have purchased three F550's, one F250 and one 2013 explorer. Korum does all of the scheduled and unscheduled maintenance as w more than 10 years. I have purchased three F550's, one F250 and one 2013 explorer. Korum does all of the scheduled and unscheduled maintenance as well as repairs to all of my company vehicles as well as personal vehicles. I had horrible trouble with the 2004 F-550 and was assured by Korum on 5 different occasions that it will be taken care of. In the middle of the trouble I bought another F550 from Korum because I could not afford the down time that the 2004 was having, turning the 2004 into the shop truck instead of the main service truck. All the while being assured that it will take time but Korum is working on it and that it will be taken care of. I have over $14,000.00 in out of pocket expenses keeping the truck on the road and have lost 46 days of work because of the down time. I had a meeting with Jeff Beaty on Friday to offer me $2000.00 off of the price of a new truck in consideration for $14,000.00 out of my pocket and 46 lost days. This was a total slap in my face and I made him aware of it. He told me that he would think about it and get back to me personally by the end of the day. Today is Monday, no word from him Friday, no word from him today but he did have his salesmen call me and pass on that it would take them $20,000.00 in service work to make back the $2000.00 that he offered me so that was the final offer. In 10 years of being a customer I have personally spent over $200,000.00 in new vehicles and just under $40,000.00 servicing those vehicles. I mean nothing to them. What do you think you mean? One additional thought, the people that I have had to deal with at Korum are the best. Ed Konsmo, Mike Parks, Larry in service, Todd Miller, Gary in service, Joel in service and many others. I do not wish to change dealerships but Jeff Beaty and whoever is above him have forced my hand. The management at Korum, if they do not understand the situation of this small business, are clueless. Or maybe they do understand, they just don't care. More