Krause Family Hyundai

We arrived early and Dalton met us and reviewed what we needed.He told us it would take about an hour .We said we would wait and he showed us the waiting area after a little more than hour he brought us ba needed.He told us it would take about an hour .We said we would wait and he showed us the waiting area after a little more than hour he brought us back and completed the paperwork and the car was waiting for us. All went smooth and we left happy.See you next service,Thanks! More

Customer service outstanding right to the point He went over recommendations Went through the multi-point inspection with me over recommendations Went through the multi-point inspection with me More

The dealership is beautiful and clean. Everyone is super friendly and texting for additional information was helpful Everyone is super friendly and texting for additional information was helpful More

Tech damaged my vehicle while they had it for a simple oil change which put me out of the vehicle for 47 days. Dylan lied and stated my brand new vehicle was damaged when it got there. I placed a sticker oil change which put me out of the vehicle for 47 days. Dylan lied and stated my brand new vehicle was damaged when it got there. I placed a sticker on the rear wheel to see if the tires were rotated. They were not. The oil wasn't even changed. Instead they put a new oil sticker in it and sent me on my way. I later changed to PJ and he was fantastic. Professional. Always kept me informed. More

Sending me a survey made out of text messages is exceptionally annoying. How many more text messages do I have to receive? exceptionally annoying. How many more text messages do I have to receive? More

He was awesome. He went above and beyond to accommodate my busy hectic schedule. He was great. He went above and beyond to accommodate my busy hectic schedule. He was great. More

Professional and very friendly Great service. They took care of all issues and made time for me. Great job They took care of all issues and made time for me. Great job More

We just received our Santa Fe back today after being in the shop for two weeks.We were visiting family for Thanksgiving in the northern Georgia area.We live in the Tampa Florida area.We had an major mechan the shop for two weeks.We were visiting family for Thanksgiving in the northern Georgia area.We live in the Tampa Florida area.We had an major mechanical issue.Krause service department troubleshot & repaired the vehicle.Once the Santa Fe was repaired,Hyundai transported our vehicle back to us in Florida. More

Very professional and helpful service department. They took care of all my vehicle service checkups and provided resolutions to the outstanding parts repair needs. They took care of all my vehicle service checkups and provided resolutions to the outstanding parts repair needs. More

Everything was great until there was a problem with communication with the workers, so I had to stay a extra hour there. Other than that he was great. communication with the workers, so I had to stay a extra hour there. Other than that he was great. More