Krause Family Hyundai
Gainesville, GA
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616 Reviews of Krause Family Hyundai
Tech damaged my vehicle while they had it for a simple oil change which put me out of the vehicle for 47 days. Dylan lied and stated my brand new vehicle was damaged when it got there. I placed a sticker oil change which put me out of the vehicle for 47 days. Dylan lied and stated my brand new vehicle was damaged when it got there. I placed a sticker on the rear wheel to see if the tires were rotated. They were not. The oil wasn't even changed. Instead they put a new oil sticker in it and sent me on my way. I later changed to PJ and he was fantastic. Professional. Always kept me informed. More
We just received our Santa Fe back today after being in the shop for two weeks.We were visiting family for Thanksgiving in the northern Georgia area.We live in the Tampa Florida area.We had an major mechan the shop for two weeks.We were visiting family for Thanksgiving in the northern Georgia area.We live in the Tampa Florida area.We had an major mechanical issue.Krause service department troubleshot & repaired the vehicle.Once the Santa Fe was repaired,Hyundai transported our vehicle back to us in Florida. More
Everything was great until there was a problem with communication with the workers, so I had to stay a extra hour there. Other than that he was great. communication with the workers, so I had to stay a extra hour there. Other than that he was great. More
Very professional and helpful service department. They took care of all my vehicle service checkups and provided resolutions to the outstanding parts repair needs. They took care of all my vehicle service checkups and provided resolutions to the outstanding parts repair needs. More
Service provided was efficient and friendly. New dealership is comfortable and bright. It is enjoyable to wait for services in their customer area. New dealership is comfortable and bright. It is enjoyable to wait for services in their customer area. More
Good as always. We did have a 'qlitch' twice in last month with battery. They ran diagnostics twice and found nothing. Marcus told us what to contact him immediately We did have a 'qlitch' twice in last month with battery. They ran diagnostics twice and found nothing. Marcus told us what to contact him immediately if happens again More


