
Krystal Chrysler Jeep Dodge Ram Fiat, Inc.
WARRENSBURG, NY
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Great place to do business. Brian Macduff is top shelf. Our family loves Crystal! My family has been doing business there for years. We all always ask for Brian Macduff. The service department is very easy Our family loves Crystal! My family has been doing business there for years. We all always ask for Brian Macduff. The service department is very easy to work with. More

Out of state purchase! Loved this car online and contacted the dealership. They were great to work with long distance. Chris had everything organized and ready to go so when Loved this car online and contacted the dealership. They were great to work with long distance. Chris had everything organized and ready to go so when we go there all we had to do was test drive it and sign the papers. They were so organized and efficient that we called Saturday afternoon and brought our car home Monday! Highly recommend this dealership and our salesman Chris! Thank you for such great service! More

Helpful Group!! I contacted them to help me get out of a lease I was in, they were extremely helpful and easy to work with. Made a deal within a day or 2, all I had t I contacted them to help me get out of a lease I was in, they were extremely helpful and easy to work with. Made a deal within a day or 2, all I had to worry about was signing paperwork and driving home when I picked it up. Chris Connolly was a great, thorough, friendly salesman! I wouldn’t hesitate to look for future cars here! More
Good service John Drepps helped us find a car in our budget. He communicated all of our needs and exceeded our expectations. Jared was our finance guys he made John Drepps helped us find a car in our budget. He communicated all of our needs and exceeded our expectations. Jared was our finance guys he made us feel comfortable More

Great experience. We had a very good experience. The sales man Chris Norcross was a great person to deal with. Went in picked the truck and was happy with the deal we g We had a very good experience. The sales man Chris Norcross was a great person to deal with. Went in picked the truck and was happy with the deal we got. Krystal dodge put everything down on paper very transparent. Would definitely recommend Krystal dodge and sales man Chris Norcross to anyone looking for a vehicle More

Relaxing car buying experience I came to Krystal Jeep from a friends recommendation. I was in the market for a new Wrangler and trading in two vehicles. I found Krystal to be straig I came to Krystal Jeep from a friends recommendation. I was in the market for a new Wrangler and trading in two vehicles. I found Krystal to be straight forward and fair; no BS. I also found the the dealership organized providing a streamlined delivery. Dealership is a bit of a drive but worth the trip. More

Eric is the best! I can’t say enough about this dealership and its salesman! Every question was answered with a smile from the moment I walked into the door. I am so ex I can’t say enough about this dealership and its salesman! Every question was answered with a smile from the moment I walked into the door. I am so excited to drive my new 2019 Jeep! Thanks again and I look forward to working with you in the future! I won’t go anywhere else More

Worth the hike Brian and the guys at Krystal were great to work with. Not pushy. Helped out the best they could. The dealer is a hour and a half from me and I'd make Brian and the guys at Krystal were great to work with. Not pushy. Helped out the best they could. The dealer is a hour and a half from me and I'd make the trip again More

Great sales team, but.. I purchased a 2011 Nissan Titan from their dealership. Chris and Jared worked tirelessly to get me the best deal possible. However, two days after I p I purchased a 2011 Nissan Titan from their dealership. Chris and Jared worked tirelessly to get me the best deal possible. However, two days after I purchased the vehicle I noticed that the tires were extremely weather checked and splitting. It wasn't just one tire but all four. I called Chris to address the problem and he said he'd talk to the service manager and get back to me. Almost a week went by and still hadn't heard anything. I called again and Chris told me that I'd have to bring the truck in to inspect the condition of the tires. I drove down about a week or so later to have the tires looked at. After the service manager looked at the tires and took pictures he said he'd get back to me about getting replacement tires. About a week goes by and no call, text or email. I call Chris and he asks me for the size of the tires, this is after I had already been down there, had photos taken of the tires and waited for 2 weeks for an answer. Chris tells me that they will have the tires and to make an appointment to have them put on. So I call to make an appointment and I am told it would be a week before I can have them mounted on the truck. I then tell them that I will be down to pick them up and just install them myself. So I make the hour and a half trip down for the second time to pick up the tires. After owning the truck since the end of June, I now realize that the rear brakes are going to need to be replaced and the exhaust has a gapping hole in the resonator. This is after they replaced the rear muffler before I even bought the truck. After inspecting the exhaust I see that the rear muffler was welded onto the outlet of the defective resonator. The weld is so poorly done that it makes me call into question the quality of the service team and makes me wonder what other problems I am going to find. I am planning on bringing the truck to a Nissan dealer to have them go through the truck. I realize that I bought a used vehicle but I can't believe the lack of quality inspection on the vehicle. More

Great experience! My boyfriend and I just purchased a used truck here. The truck looks and runs great and our salesman, Chris, was great to work with. He and Jared made My boyfriend and I just purchased a used truck here. The truck looks and runs great and our salesman, Chris, was great to work with. He and Jared made it an easy and painless purchase. A gentleman from service even came out and helped us understand how the plow works (I’m sorry I don’t remember his name). Thank you all for your help! We definitely recommend this dealership! More