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Krystal Chrysler Jeep Dodge Ram Fiat, Inc.
WARRENSBURG, NY
1,921 Reviews
Krystal Chrysler Jeep Dodge provides the residents of Warrensburg, NY and surrounding areas with up to date inventories of new and pre-owned Chrysler, Dodge and Jeep vehicles. But that isn't all you'll find! Our responsive staff can help you with financial matters, service your car, order OEM auto parts and more! We have the knowledge and experience to ensure you quality service. Come visit us today at 4488 State Route 9 or call us at (877) 851 - 6407 OR 518-623-3405.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 1,921 reviews
January 22, 2023
The Service Department is "great", with good customer care! It has always been a good experience and I'm alway satisfied with the maintenance done on my car. care! It has always been a good experience and I'm alway satisfied with the maintenance done on my car. More
by skags_1011
Verified Customer
January 21, 2023
Another great buying experience from Krystal Chrysler Jeep Dodge Ram and Fiat. Just purchased my second vehicle from Krystal and like my previous experience everything was great and went flawlessly. My s Jeep Dodge Ram and Fiat. Just purchased my second vehicle from Krystal and like my previous experience everything was great and went flawlessly. My salesman was Brandon and he was very polite, professional and a pleasure to deal with. Tina North was also very helpful by letting me test drive a few different vehicles when my salesman was scheduled off for the day. Chris Norcross who was my salesman previously when I bought my new Truck took the time out of his day in the service department to talk with me about a few different vehicles. Everybody I interacted with during the day was very accommodating and polite. The Owner of Krystal should be very proud of his employees by the great customer service they give. Also the New dealership facility was great and very inviting. Jared in finance was also great to deal with, very informative with the financing and paper work. I never once felt pressured by sales or finance into purchasing my second vehicle. I look forward to many more years of doing business with Krystal Dodge More
by Gared1985
Employees Worked With
Other Employees :
Chris Norcross (Service Technician), Andy Studler, Brandon Polcare (Egan)
January 19, 2023
Nicole was great to work with. She was very friendly and professional. Everything went smoothly with the loan process. I will be recommending Nicole to everyone. Great service She was very friendly and professional. Everything went smoothly with the loan process. I will be recommending Nicole to everyone. Great service from everyone at Krystal Jeep. More
by Fishingirl74
January 12, 2023
Service is terrible. Parts is terrible. Trucks under their recommended extended warranties but "it's not covered." Question it, argue, then it's covered. Multiple visi Parts is terrible. Trucks under their recommended extended warranties but "it's not covered." Question it, argue, then it's covered. Multiple visits to get things repaired. Most "repairs" don't fix the problem. My personal truck, 5 visits [over 3 months] to fix a suspension clunk. Still not repaired. They keep finding "new" things wrong. Example. Visit 2 they replaced axle joints. Nothing on suspension. Visit 5 they do drivers balljoints and cab mount bolts. So they didn't check the suspension when I told them I had a noise? Techs don't check the vehicle thoroughly, vehicles aren't test driven. Another truck of mine, a 19 ram 3500 [33k miles at the time] wasn't drivable with death wobble. They sent it back "A OK" with nothing done. Paid local mechanic a lift fee-didn't tell him what was wrong. He found it. Truck got new balljoints/tie rods/track bar/etc. but only after I cornered the manager with the lift report from the local guy. Andy's excuse was "I can only go off what the tech tells me". Asked if they test drove the truck? Nope. Terrible service. DO NOT GO THERE! More
by contacts
Employees Worked With
Other Employees :
Jason in service. 2.5 stars., Andy Studler, Sharon Rounds
December 31, 2022
The service department was quick to look at our car, diagnose the problem and fix it. Jarod kept us informed throughout the process and was very patient and informative diagnose the problem and fix it. Jarod kept us informed throughout the process and was very patient and informative More
by annette
Employees Worked With
Jarod, Andy Studler
December 29, 2022
Nicole was very knowledgeable and made this experience great! That was the easiest transaction I’ve had at any dealership from start to finish. great! That was the easiest transaction I’ve had at any dealership from start to finish. More
by Barnhartz
December 22, 2022
Kind, Helpful, Fast, and the only Jeep dealership I will ever buy from or get my Jeep serviced at! ever buy from or get my Jeep serviced at! More
by ginski24
