Kundert Volvo of Hasbrouck Heights

Scheduled original appointment, showed up and to find out i not placed on then schedule, dealt with Shannon who was extremely nice and apologized for the original mess up by a male service rep. Dropped off c i not placed on then schedule, dealt with Shannon who was extremely nice and apologized for the original mess up by a male service rep. Dropped off car the second time not an issue. Used a loaner which was not cleaned, today I opened my trunk of my car to find a ac/heater floor duct L/H that was not reinstalled after service. More

Chip took great care of me - as they always do at Kundert. Having a loaner when I drop my car in for service is clutch too. Kundert. Having a loaner when I drop my car in for service is clutch too. More

The moment my husband and I walked into Kundert Volvo we felt at home. The whole staff was completely welcoming but not overbearing. Tony was one of the 1st people we met. He explained everything about th felt at home. The whole staff was completely welcoming but not overbearing. Tony was one of the 1st people we met. He explained everything about the car and our financing options. We loved the car and decided to purchase it. In the past at other dealerships, I have had to spend the entire day at the dealership trying to purchase a car; not at Kundert. Tony and the staff made the process quick and painless! I love my Volvo S60! My husband can't wait for his lease to be up so we can go back to Kundert Volvo to purchase our next car. More

I brought my vehicle in for a 50,00 mile service as well as with windshield, BLS and other computer related issues. Mr. Pesce was extremely attentive to my concerns/ issues and reviewed each area of concern as with windshield, BLS and other computer related issues. Mr. Pesce was extremely attentive to my concerns/ issues and reviewed each area of concern with me to ensure that the same were accurately noted for service purposes. Mr. Pesce ensured that the loaner vehicle I requested was available for me as promised. Due to the extent of the work performed on my vehicle it took a little more that one day to perform the necessary repairs and computer program upgrades. During this time, Mr. Pesce most acceptably kept me apprised of the progress on my vehicle and thoroughly and completely answered any questions that I had regarding the repairs. The repairs to my vehicle were completed as promised and I was promptly notified that my vehicle was ready to be picked up. Upon my arrival, Mr. Pesce reviewed the work performed which was also documented and given to me as part of the service history of my car. I was extremely pleased with the service, repairs and maintenance on my vehicle. I most certainly commend the Kundert Vovlo Dealership and have recommended them to family and friends for over twenty years. More

Good help from service agent. Kept me informed on what was going on with my car and helped me with my loaner vehicle. Excellent help from Shannon. was going on with my car and helped me with my loaner vehicle. Excellent help from Shannon. More

Pete Pesce is a very friendly and very helpful service representative. He is very knowledgeable when explaining repairs and options. He must be a valued employee to this organization. Thanks for all of representative. He is very knowledgeable when explaining repairs and options. He must be a valued employee to this organization. Thanks for all of your help with my car. More

Having owned Volvos before I looked at was available to replace my wife's leased car. The used XC90 looked appealing because it was purchased and maintained at Kundert. We met Tony Calderon who turned ou replace my wife's leased car. The used XC90 looked appealing because it was purchased and maintained at Kundert. We met Tony Calderon who turned out to be one of the most professional salespersons I have dealt with. Tony took us through the entire process at the pace we wanted to take; showed us the maintenance records, went over the entire car with us and had the shop replace some items we asked for. When he delivered the car it was detailed and presented in such nice manner it could have passed for a new car. Splendid job Tony, in my book you are number 1 !!! More

It was quite easy to set up the service appointment. My late pick up and payment was arranged and went without a problem. The loaner car and provision for gas replacement was easy enough. JW late pick up and payment was arranged and went without a problem. The loaner car and provision for gas replacement was easy enough. JW More

My conversations were cut short and dismissed I felt confused and taken advantage of by Chip Griffin, When the manager Mike was trying to help me and listen to my concerns.Chip interrupted him and took confused and taken advantage of by Chip Griffin, When the manager Mike was trying to help me and listen to my concerns.Chip interrupted him and took over the conversation More

Great job!!! From start to finish... This is a the best dealership around. Always so friendly and accommodating!! See you next year when my lease is up! dealership around. Always so friendly and accommodating!! See you next year when my lease is up! More