Kundert Volvo of Hasbrouck Heights - Service Center
Hasbrouck Heights, NJ
693 Reviews of Kundert Volvo of Hasbrouck Heights - Service Center
Dennis I been using this service since 1989 I needed my maps updated which takes about five hours they not only updated them but without cost always satisfie I been using this service since 1989 I needed my maps updated which takes about five hours they not only updated them but without cost always satisfied never disappointed. More
Great Service The service from the time you walk in until you leave is excellent. They keep you informed and updated. Friendly, clean and fast. A little pricey, but The service from the time you walk in until you leave is excellent. They keep you informed and updated. Friendly, clean and fast. A little pricey, but you are paying for the service. More
top notch service, all the time I have never been disappointed with the service I get from this facility. Pete and Chip are excellent advisors and keep the customers updated. Outstan I have never been disappointed with the service I get from this facility. Pete and Chip are excellent advisors and keep the customers updated. Outstanding! More
Honest and ethical service advisors Kundert Volvo Service department is not the closest Volvo dealership for me to travel to for service, but through the years Chip , Pete and Mark have Kundert Volvo Service department is not the closest Volvo dealership for me to travel to for service, but through the years Chip , Pete and Mark have earned my trust. They're ethical and honest and in return for that I prefer to give them my business. It's no more expensive than any other dealership, but I always get a detailed explanation and even showing me the part when they reccomend any work needed. It's a clean, friendly and accommodating service department. Thank you team Kundert! More
Disappointed this time . I brought the car in because it was losing power steering fluid. The mechanic's report was that it was an engine oil leak. Only when I pressed Pet . I brought the car in because it was losing power steering fluid. The mechanic's report was that it was an engine oil leak. Only when I pressed Pete that the car was leaking PS fluid not oil he went back to the mechanic and yes the PS pump is leaking. Pete gave an estimate of $1,450 to only replace the pump, the cost of repairing the oil leak would be based on the hours it would take. I took the Car to a foreign car mechanic who replaced the pump, repaired the oil leak and, because the car has 91K miles and the top of the engine was already open, replaced the spark plugs for free. All for $1,600 I understand your predicament but for major repairs the difference in price is just too much. Lou More
The finest service group Folks answering the telephone handle every question and request with professionalism. The service advisors have been handling all the volvos I've leas Folks answering the telephone handle every question and request with professionalism. The service advisors have been handling all the volvos I've leased from Kundert and the most recent 2012 XC 70 which I bought. I am totally comfortable with each of them, particularly Mike Mazzara, Chip Griffin and Pete Pesce. My most recent warranty service and additional mechanical concern was handled by Chip Griffin in an excellent manner, and was preceded by intelligent conversation for a non mechanical person such as myself. Chip is patient and communicates in a manner that always makes me feel like I'm in the right place with the right people. I have my car serviced far in excess of the printed warranty requirements and I can trust Chip to understand why I do it. Pete and Mike are also some of my favorite people. The thought of having to go somewhere else frightens me. More
Great Service Dept. Went to Kundert Volvo in Hasbrouck Heights for maintenance of my Volvo XC90. From scheduling to picking up my car after all was done, everything went Went to Kundert Volvo in Hasbrouck Heights for maintenance of my Volvo XC90. From scheduling to picking up my car after all was done, everything went smooth, without a glitch. Great Service Dept,, friendly personnel, it's always a good experience. These guys know their stuff! More
professional and accommodating Everything was carefully explained by the service representative as to what repairs were needed before they were started. I waited for the repai Everything was carefully explained by the service representative as to what repairs were needed before they were started. I waited for the repairs. The room was pleasant and coffee available if desired. More
Service Excellent service. The service was on time.. The waiting area was comfortable and clean. The service representative explained the results of the se Excellent service. The service was on time.. The waiting area was comfortable and clean. The service representative explained the results of the service clearly and appropriately and provided a printed summary of the service report. More
Professional and friendly From the time you enter the service area or the dealership you are meet with friendly, helpful employees. I have always had a great experience when wo From the time you enter the service area or the dealership you are meet with friendly, helpful employees. I have always had a great experience when working with this Dealership. More