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Kunes Buick GMC of Greenfield

Greenfield, WI

4.4
2,895 Reviews
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3615 S 108th St

Greenfield, WI

53228

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Showing 2,895 reviews

November 15, 2019

Oil Change Service Rep Solomon was extremely helpful and courteous. Took care of us right away. Did not have to wait too long. Will return in the future. More

by GOMEZMJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Solomon Bunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2019 -

Kunes Buick GMC of Greenfield responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Mike Evans - Service Director

November 15, 2019

Oil change Fast and friendly service! I love this dealership! Staff is very informative and courteous of my time. They always take good care of me and their cust More

by Kristina G
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Buczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2019 -

Kunes Buick GMC of Greenfield responded

Thank you so much for the wonderful compliments! We couldn't be more pleased to hear ourselves described as professional, friendly, and courteous. We look forward to seeing you again whether for routine service or another purchase. Thanks again! Mike Evans - Service Director

November 14, 2019

Good work by your oil and tire teams Solomon brought into the waiting his cell phone picture of the tire rim damage to show me the reason for a new tire...At first he thought the tire cou More

by hmah74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Solomon Bunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2019 -

Kunes Buick GMC of Greenfield responded

We appreciate your kind words. We are glad that we could get your car fixed up and back in good running order. Thank you for your recommendation as well. If there is anything more we can do please come back and see us again any time! We look forward to your next visit. Take care. Mike Evans - Service Director

November 14, 2019

Oil change came in a little early . Was no problem , took care of me, everyone was very friendly as always, car was done in no time and I was on my way More

by DARBYGTO64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joesph Carini , forgot the name of employee who came and got me and gave me my keys . he explained everything to me that they had done to my car .
Nov 18, 2019 -

Kunes Buick GMC of Greenfield responded

Thanks for the kudos. It is gratifying to hear that you were received quickly. Please feel free to stop in or reach out to us if you have any questions for our staff. Mike Evans - Service Director

November 14, 2019

Service The service writer was excellent The service writer was excellent and the work was performed professionally I was disappointed however while I was in the show room looking at a new en More

by AD8902
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I didn’t get any names
Nov 18, 2019 -

Kunes Buick GMC of Greenfield responded

Thank you for this amazing review of your experience with our team here at John Paul's Buick GMC! The experience you described is exactly what we aim for, and it’s great to know we’re exceeding our goals with our customers! Should you have any questions, feel free to reach out. Otherwise, we’ll see you at your next service appointment! Mike Evans - Service Director

November 13, 2019

Car was towed in and I needed a new battery. New battery was installed and meanwhile I was given a ride home while service was being done. Later I was picked up to return to the dealership to ge More

by jbryant531
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Buczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2019 -

Kunes Buick GMC of Greenfield responded

Thank you for putting your trust in John Paul's Buick GMC! We pride ourselves in our service department’s ability to provide world-class customer service. We wish you happy travels and look forward to seeing you at your next service appointment. Mike Evans - Service Director

November 13, 2019

Service Department I had a flat tire and was able to get my car in quickly to be repaired. Staff were very friendly and timely in getting this repaired. I am always plea More

by Rachel23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Evans
Nov 18, 2019 -

Kunes Buick GMC of Greenfield responded

We appreciate your kind words. We are glad that we could get your car fixed up and back in good running order. Thank you for your recommendation as well. If there is anything more we can do please come back and see us again any time! We look forward to your next visit. Take care. Mike Evans - Service Director

November 12, 2019

xxxxed up a set of $2400 wheels. Told my wife not to have her car serviced after what happened to my truck, but she wanted the free oil change. No ownership of what happened with my e More

by 12345
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
No idea
Nov 18, 2019 -

Kunes Buick GMC of Greenfield responded

Thank you for your feedback. Here at John Paul’s Buick GMC, we pride ourselves in customer satisfaction, so it's very disappointing for me to hear about your recent experience with our staff. Please contact me at your earliest convenience so that we can discuss this issue in greater depth. I look forward to hearing from you soon. Mike Evans - Service Director

November 10, 2019

Pleasant experience Lisa was wonderful. I had stopped at a previous dealer who made me feel uncomfortable. She was very personable. Everyone was very nice. Buying a car i More

by JKARLIK1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jan, Lisa Kaluzny
Nov 12, 2019 -

Kunes Buick GMC of Greenfield responded

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. The Sales Management Team - John Paul's Buick GMC - (414) 545-7000

November 09, 2019

Service advisor Steve Buczak Steve Buczak in service does a awesome job, very easy to deal with. He always makes time for customers and gets things done for the customer. More

by PJS_14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Buczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2019 -

Kunes Buick GMC of Greenfield responded

Thank you for sharing this great feedback with us. We feel our service department is what makes John Paul's Buick GMC special. Reviews like yours help us to make sure that we are continuing to provide our customers the friendly, quick and comfortable service experience that our dealership is known for. I am glad to hear that you were pleased with your visit. We would love to work with you again in the future. Mike Evans - Service Director

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