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Kunes Buick GMC of Greenfield

Greenfield, WI

4.4
2,895 Reviews
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3615 S 108th St

Greenfield, WI

53228

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Showing 2,895 reviews

November 09, 2019

Disappointed Car not done when promised and even waited and extra 40 min. after and no one let me know when it was done. Had to approach the Customer Service agai More

by KSCHUTTE0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Steven Buczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Not blaming Steve Buczak - he was very nice
Nov 13, 2019 -

Kunes Buick GMC of Greenfield responded

We appreciate your feedback regarding your recent experience. We don't want to lose a loyal customer or miss out on the opportunity to grow as a company. I'd like the chance to speak with you and hear your feedback regarding your visit. Please contact me at your earliest convenience. Mike Evans - Service Director

November 08, 2019

Great service! Needing a new battery I called to ask about an appointment. Erin checked an asked if I could come in in one hour. Of course my answer yes. Drove in le More

by pdros
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Buczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2019 -

Kunes Buick GMC of Greenfield responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Mike Evans - Service Director

November 07, 2019

Reliable Service I was in for an oil change, my appointment was for 7:45 AM and I was out within one hour. Very happy with the people and service at John Paul's. More

by Lawrence Horbinski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Solomon Bunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2019 -

Kunes Buick GMC of Greenfield responded

Lawrence, thank you for taking the time to submit this amazing feedback. Our team takes pride in their fast, friendly, and efficient customer service and will be happy to hear that you left John Paul's Buick GMC satisfied. We are very appreciative of your 5-star review and recommendation. We appreciate you trusting us with your car needs. Please feel free to contact us if you have further questions. Mike Evans - Service Director

November 06, 2019

friendly, fast service I have always had a great experience here, they have been servicing my Pontiac for 12 years. Friendly, knowledgeable advisors, nice waiting area or go More

by BURDG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Buczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2019 -

Kunes Buick GMC of Greenfield responded

Thank you for taking the time to submit this amazing feedback. Our team takes pride in their fast, friendly, and efficient customer service and will be happy to hear that you left John Paul's Buick GMC satisfied. We are very appreciative of your 5-star review and recommendation. We appreciate you trusting us with your car buying needs and we hope you enjoy your new vehicle! Mike Evans - Service Director

November 05, 2019

Maintenance I always have great service visits for my car. This time I went for the yearly check up such as oil change and tire rotation, etc. The only thing th More

by braun433
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Solomon Bunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2019 -

Kunes Buick GMC of Greenfield responded

Thank you so much for giving us the opportunity to earn your business. I will certainly pass the kind words along to the team. Please let us know if we can do anything further to help. John Pauls Buick GMC Team

November 02, 2019

Would go back Good service and communication. Had a battery replaced, and a serpentine belt replaced. This was my second appointment in a month. I was satisfied wit More

by JOHNOLLEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Buczak
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2019 -

Kunes Buick GMC of Greenfield responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team and we look forward to seeing you at our dealership in the future Mike Evans - Service Director

November 02, 2019

positive service review My Acadia was service very quickly even though I was late for my appointment. Joe helped me retrieve my rewards voucher from my phone so I could use i More

by ksmiller80
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Carini
Nov 06, 2019 -

Kunes Buick GMC of Greenfield responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership. Mike Evans - Service Director

November 02, 2019

I found the car I wanted and Dick Kaul made it happen !! My sale person Dick Kaul made it so easy to find the car I wanted and gave me the best price and extras. He has always exceeded my expectations. He More

by katie.kleibor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dick Kaul
5.0
This rating includes all reviews, with more weight given to recent reviews.
Solomon Bunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Buczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2019 -

Kunes Buick GMC of Greenfield responded

Thank you for taking the time to share your feedback regarding your experience at John Paul's Buick GMC and congratulations on your new vehicle! Buying a new car is a huge step and we’re honored that we got to be a part of it. Please feel free to reach out if you need anything! The Sales Management Team - John Paul's Buick GMC - (414) 545-7000

November 01, 2019

seamless body work and loaner car.: no stress, seamless transition to loaner car then back to my car. JP Buick went out of there way to make sure my requests w More

by CMUEBELE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edward Kosmatka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2019 -

Kunes Buick GMC of Greenfield responded

We appreciate your kind words about our service team. Thank you for choosing John Paul's Buick GMC for your vehicle needs. Mike Evans - Service Director

October 31, 2019

Recent service I had a coupon for a free oil change, etc. on my new Buick Envision. The staff was friendly and efficient. Nice that they give a reminder call. More

by C22749
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Buczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2019 -

Kunes Buick GMC of Greenfield responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Mike Evans - Service Director

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