Kunes Buick GMC of Greenfield

Simple oil change and tire rotation Solomon Bunn is the gentleman I deal with in service area and he is always very thorough. He not only writes up the needs of the vehicle but also ask Solomon Bunn is the gentleman I deal with in service area and he is always very thorough. He not only writes up the needs of the vehicle but also asks questions in case you've got other issues he can have checked. I never get the feeling at this dealership that I'm being taken advantage of just for being a female...which I have very much so experienced at other dealerships. I now even have my adult children bring their cars here even tho they are Ford products. Service we can count on and assistance in decisions that need to be made on older vehicles. More

Great Job working with me to make a fair deal I came in to see a truck I liked. Work on some numbers. They did a great job accommodating what I thought was a fair deal on the truck I wanted and my I came in to see a truck I liked. Work on some numbers. They did a great job accommodating what I thought was a fair deal on the truck I wanted and my trade value. Chuck (the salesperson) did everything in his power to make the deal I was comfortable with happen! More

Ready for winter Standard service of coolant change and oil change done well. Noise in front end figured out and repaired. Bushings worn out after 14 years and 151000 Standard service of coolant change and oil change done well. Noise in front end figured out and repaired. Bushings worn out after 14 years and 151000 miles. Seems reasonable these parts needed to be replaced. The steering now seems more responsive, steady and no more noise. Job well done. More

Always Great Service As always I am extremely pleased with my experience at John Paul's. Solomon Bunn in service went out of his way to find that I had some unused Buick As always I am extremely pleased with my experience at John Paul's. Solomon Bunn in service went out of his way to find that I had some unused Buick rewards cash that I could apply to my bill. My service was completed in a timely manner, and at a reasonable cost. More

Quick friendly reliable service, Great service answers your questions takes time to find out what service you really need. Unlike a lot of dealers John Paul service department perform Great service answers your questions takes time to find out what service you really need. Unlike a lot of dealers John Paul service department performs the service you need, and then tells you what service you might need in the future. More

Buying a car We were very pleased with the service we received from Lisa Kaluzny!l Lisa was by helpful with the process of buy our car.lLisa was very patient wit We were very pleased with the service we received from Lisa Kaluzny!l Lisa was by helpful with the process of buy our car.lLisa was very patient with us. She made sure the car was clean.lisa even took the car back and Clean it herself. Lisa is also going the extra mile by coming to our house to set the garage door opener. More

Good Buying Experience Everyone we met was most helpful and courteous. The physical plant looks older and less modern than those of other dealers. Overall a good experience. Everyone we met was most helpful and courteous. The physical plant looks older and less modern than those of other dealers. Overall a good experience. More

Great Car Buying Experience Dick Kaul does a great job from helping you from selecting the right vehicle for your needs to completing the delivery process very quickly. Thanks Di Dick Kaul does a great job from helping you from selecting the right vehicle for your needs to completing the delivery process very quickly. Thanks Dick for another great job! More

great service Very friendly and helpful service staff, always very helpful and courteous. Would highly recommend John Paul's service department. The waiting room Very friendly and helpful service staff, always very helpful and courteous. Would highly recommend John Paul's service department. The waiting room is entertaining too with the beautiful birds!! More

Not happy I have a feeling my wife was taken advantage of, but haven’t had a chance to talk with the service center about the invoice. Somehow they charged us I have a feeling my wife was taken advantage of, but haven’t had a chance to talk with the service center about the invoice. Somehow they charged us over $900 on labor to fix a power steering tube. Doing some research online, the entire fix should have only been a couple hundred dollars. Hopefully this can be cleared up as to why it required so much labor. Also there is no explanation on the invoice for number of hours or anything so I don’t even know what rate or amount of hours were charged. More