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Kunes Buick GMC of Greenfield

Greenfield, WI

4.4
2,895 Reviews
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3615 S 108th St

Greenfield, WI

53228

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Showing 2,895 reviews

February 11, 2019

Terrain Nice, to the point, and detailed by Dick Still waiting for a couple of things. Ever a skeptic, hope all is completed. Lots to study now... More

by HANDYMOM4U
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dick Kaul
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2019 -

Kunes Buick GMC of Greenfield responded

Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. The Sales Management Team - John Paul's Buick GMC - (414) 545-7000

February 11, 2019

Stayed late on a Saturday night to get the deal done! Very pleased with the dealership and the employees I worked with. They stayed a hour later than closing to help finish the deal on my new Encore! More

by BISSROTTIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jan, Lisa Kaluzny
Feb 14, 2019 -

Kunes Buick GMC of Greenfield responded

Taking the time to leave this review means a lot to us. A positive experience is what we strive for every day. Thank you for letting us know how your experience was and for choosing us for your automotive needs! The Sales Management Team - John Paul's Buick GMC - (414) 545-7000

February 09, 2019

EXCELLENT Thanks to Joseph Carini, it was an excellent experience.He got me through the service I needed, FAST and EFFICIENTLY. Thanks again Joseph Carini for E More

by SNOPEK46
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Carini
Feb 11, 2019 -

Kunes Buick GMC of Greenfield responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Mike Evans - Service Director

February 06, 2019

The buying process was seamless and the staff is great! Andre was very knowledgeable in the vehicle I purchased and helped in setting things up before driving down the road. The rest of the staff were kind More

by DEIDRE.OSBORNE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andre Dalton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Janis Kennedy, Randy Zimmerman
Feb 11, 2019 -

Kunes Buick GMC of Greenfield responded

Thanks for the kind review! Anytime our customers let us know that they had a very pleasant purchasing experience, it brings us great joy. We invite you to return to our Service Center for more of the same when it's time for your first oil change. Best, The Sales Management Team - John Paul's Buick GMC - (414) 545-7000

February 05, 2019

Disappointed Spent $3000 on an extended warranty and had to pay for tire repair that should have been covered. Don't know why a bead leak is any different than any More

by MBUSTER50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Feb 11, 2019 -

Kunes Buick GMC of Greenfield responded

Thank you for your feedback. We strive for 100% customer satisfaction and it’s concerning to hear your recent service visit did not meet your expectations. Your feedback will be reviewed by our team and we encourage you to contact us at your earliest convenience to discuss this in greater detail. Mike Evans - Service Director

February 05, 2019

Great Experience! Chuck, Randy, and Jan were all so great to work with! They were sensitive to my time constraints and worked within my budget to get me the car I wante More

by Kateed925
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Block
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jan Kennedy, Randy Zimmerman
Feb 11, 2019 -

Kunes Buick GMC of Greenfield responded

Kate, thank you for your kind words and for taking the time to inform us of your ongoing positive experience. We are sincerely pleased to know that our team’s efforts have made the difference in your car buying experience. Your testimonial gives us the knowledge that we are making a significant impact and moving forward in a positive light. If you ever have additional questions or need service, we are more than happy to lend a hand. The Sales Management Team - John Paul's Buick GMC - (414) 545-7000

February 04, 2019

excellent kindness and good work it's the second time that I deal with luis Herrera is very kind, and everyone does a very good job, as a client I'm very happy, thank you! More

by MARVINMARTINEZ6133
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Herrera
Feb 11, 2019 -

Kunes Buick GMC of Greenfield responded

Marvin, thank you for leaving us this review. We are happy to hear that you were pleased with the service you received from us. If there is anything more that we can do, please come back and see us again. Take care! Best, The Sales Management Team - John Paul's Buick GMC - (414) 545-7000

February 04, 2019

Excellent Experience! Andre was extremely helpful! Andre was great and helped me find the right vehicle in my budget without trying to oversell. He made sure that I was comfortable with all the featur More

by IAN.FARNHAM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andre Dalton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2019 -

Kunes Buick GMC of Greenfield responded

Ian, thank you so much for visiting us and for leaving such great feedback. We are so happy we could match you to the right vehicle and put you behind the wheel of your new car. We hope to see you back for scheduled maintenance or anything else we can help you with! Best, The Sales Management Team - John Paul's Buick GMC - (414) 545-7000

February 03, 2019

Oil change My oil change went smoothly, mostly since I had called ahead and they made sure to have the right oil filter. One thing that didn’t work great was res More

by NBK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Solomon Bunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lisa Kaluzny
Feb 11, 2019 -

Kunes Buick GMC of Greenfield responded

We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Mike Evans - Service Director

February 03, 2019

Problem “Service Side Detection System” error not fixed The service tech we dealt with was caught in several lies about what was actually happening to our 2018 Acadia. GM not willing to fix their cars for s More

by AcadiaGMCOwner2018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dick Kaul
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin
Feb 11, 2019 -

Kunes Buick GMC of Greenfield responded

We appreciate you sharing details of your time spent with our dealership. We assure you that 100% customer satisfaction is our utmost priority and would like the chance to further understand what happened. Please contact me at your earliest convenience so we can resolve your concerns. Mike Evans - Service Director

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