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Kunes Buick GMC of Greenfield

Greenfield, WI

Overview
Employees
Reviews
Vehicles
4.4
2,895 Reviews
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3615 S 108th St

Greenfield, WI

53228

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Showing 2,895 reviews

February 01, 2023

Service department was very nice and returned phone calls in a timely manner. I was not pleased to find out they do not give loaner vehicles when they are waiting for parts. More

by AK2016
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Solomon Bunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Buczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Carini 
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 06, 2023 -

Kunes Buick GMC of Greenfield responded

Your experience with us does not reflect our standards of customer service. Your time is valuable to us and we strive to provide fast and competent service. Please contact me at your earliest convenience so we can discuss this further. Sincerely, The Sales Management Team - John Paul's Buick GMC - (414) 545-7000

January 31, 2023

Steve is the best in service, and so is Chris the gentleman driver. My car is aging and I am there often now. May have to get an updated Buick…and will always use your service. Thankyou More

by Frogy1973
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Walberts
4.0
This rating includes all reviews, with more weight given to recent reviews.
Digital Air Strike Support
5.0
This rating includes all reviews, with more weight given to recent reviews.
Solomon Bunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Buczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cherie Fitzpatrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edward Kosmatka
3.0
This rating includes all reviews, with more weight given to recent reviews.
DAS Admin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alicia Santiago
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Carini 
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 02, 2023 -

Kunes Buick GMC of Greenfield responded

Thank you for this great review! Steve is truly an exceptional employee and I appreciate him for giving you a great experience. Sincerely, Joseph Carini - Service Director - jcarini@johnpaulsautomotive.com

January 31, 2023

Everything was done in a timely manner. Everyone is friendly and helpful:) Nice job too! More

by JCZURAWIK2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Solomon Bunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Buczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Carini 
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 02, 2023 -

Kunes Buick GMC of Greenfield responded

First and foremost, thank you for stopping by to leave this incredible review. Our staff prides itself on providing efficient and friendly service to every customer that comes to our dealership. I'm happy to see that your visit reflects these values and that our team assisted you in such a detailed and customized manner. Sincerely, Joseph Carini - Service Director - jcarini@johnpaulsautomotive.com

January 30, 2023

Our salesman Robert is the reason we purchased from this dealer. He was nice, professional, not pushy, knowledgeable. Excellent in all ways!!! More

by telder30620
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Steffan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 02, 2023 -

Kunes Buick GMC of Greenfield responded

Thank you for your kind words! Robert is a great asset and we are glad to hear he provided an excellent experience for you. Sincerely, The Sales Management Team - John Paul's Buick GMC - (414) 545-7000

January 29, 2023

This is the 2nd time I received less than spectacular service. I was not impressed with the service agent and process. More

by SCOTT.MAGNUS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Solomon Bunn
3.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Buczak
3.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Carini 
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 31, 2023 -

Kunes Buick GMC of Greenfield responded

Thank you for sharing your experience with us, Scott. I apologize for any delays or issues you may have encountered during your visit. I will be sure to address these concerns with our team to improve the quality of service we provide to all of our customers. Please contact me with any questions or concerns that you may have. Sincerely, Joseph Carini - Service Director - jcarini@johnpaulsautomotive.com

January 29, 2023

Always great to talk to and service has always been good. Shuttle service is a bonus! More

by tanyamg69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Solomon Bunn
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 31, 2023 -

Kunes Buick GMC of Greenfield responded

Thank you for leaving us your positive review. I am pleased to hear that you were satisfied with the shuttle we provided and the thorough service you received from us. If there's anything more that I can do, please come back and see me again. Take care! Sincerely, Joseph Carini - Service Director - jcarini@johnpaulsautomotive.com

January 29, 2023

Great service. For everything that I had done....it was really fast. Very professional. I had the oil changed and tires rotated. More

by PAWILLI1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Buczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 01, 2023 -

Kunes Buick GMC of Greenfield responded

Thank you so much for your review! I really appreciate your business and I am so happy that our team could provide great service to you and your vehicle. I look forward to seeing you again! Sincerely, Joseph Carini - Service Director - jcarini@johnpaulsautomotive.com

January 29, 2023

DURA is awesome! You pay dealer shop fees but worth knowing it will be fixed by a knowledgeable mechanic. More

by Nhitchcock
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Checkout lady is great!
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Feb 01, 2023 -

Kunes Buick GMC of Greenfield responded

I appreciate your kind words about Dura. Thank you for choosing John Paul's Buick GMC for your vehicle needs. Sincerely, Joseph Carini - Service Director - jcarini@johnpaulsautomotive.com

January 29, 2023

It is such a great place for all your vehicle needs,service and sales it top notch More

by SBUCZAK1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Solomon Bunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Buczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Carini 
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 01, 2023 -

Kunes Buick GMC of Greenfield responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact us or visit us if you need anything else. Sincerely, The Sales Management Team - John Paul's Buick GMC - (414) 545-7000

January 29, 2023

The car was not hitting on all cylinders which they recognized immediately. After looking at the car they provided me with what it would take to repair the problem which I was not prepared to do. More

by KBLAZEK2
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Solomon Bunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Buczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 01, 2023 -

Kunes Buick GMC of Greenfield responded

Thank you for leaving us this great review! I am glad we could get your car all fixed up and back on the road in no time. If there is anything else I can do for you please feel free to pay us another visit. Take care! Sincerely, Joseph Carini - Service Director - jcarini@johnpaulsautomotive.com

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