Kunes Buick GMC of Greenfield - Service Center

Nancy here. Very happy with the service , it was fast. Solomon Bunn was awesome, helpful . Thank you. Everyone I talked to was nice and answered all questions. service, cashier and sales Robert. Solomon Bunn was awesome, helpful . Thank you. Everyone I talked to was nice and answered all questions. service, cashier and sales Robert. More

I️ was happy with my service there. The shuttle to work was very helpful and the completed the work on my car within a few hours. was very helpful and the completed the work on my car within a few hours. More

We work there delivering parts. The ease of dropping off the car was great. The people are very friendly and polite. I will be back the car was great. The people are very friendly and polite. I will be back More

Be prepared to wait for service writer to wait on you. 1 hour for oil change and tire rotation seems very long to me especially when you have an appointment. hour for oil change and tire rotation seems very long to me especially when you have an appointment. More

I was extremely disappointed in my recent visit to John Paul. I did not feel safe based on the dealership’s COVID practices. As a healthcare provider, I also felt disrespected by the lack of care for CDC r Paul. I did not feel safe based on the dealership’s COVID practices. As a healthcare provider, I also felt disrespected by the lack of care for CDC recommended precautions. Upon entering the dealership, I noted plexiglass at the cashiers’ desk; the plexiglass is a barrier but not a sealed barrier. The employees behind the desk were all mask-free, and were sitting and talking/eating within 6 feet of one another. In the waiting room, I had no confidence that the chairs were regularly cleaned, as I never saw anyone enter the area to do so. Other customers were eating in the waiting area without masks. Additionally, multiple employees walked in and out of the area without masks. I saw salespeople at their desks with their masks pulled down as well. I had little confidence that the shuttle was wiped down and cleaned between customers. Mask compliance was also poor within the shuttle. I have been a loyal GM customer throughout all my driving years. GM supplied my parents’ salaries and has been a large part of my life. Despite this loyalty, this dealership has lost a customer. More

Loved the fact no one was pushy or aggressive in trying to sell us a vehicle. All staff, starting with service dept. were wonderful! Joe in service & Robert in sales while I was just passing time! (Joseph to sell us a vehicle. All staff, starting with service dept. were wonderful! Joe in service & Robert in sales while I was just passing time! (Joseph Carini in service) More

I picked up floor liners for my 2020 GMC Terrain $120.00, they were on sale online for 15 percent off. I was told and made to pay full price. What a ripoff! A dealership should at least meet the Gm accessori they were on sale online for 15 percent off. I was told and made to pay full price. What a ripoff! A dealership should at least meet the Gm accessories online price. That was extremely upsetting. More

The service guys are great. Friendly and informative. Good prices and got me in the same day. I gone thru this dealership before and I've always had good service. I would recommend them. Good prices and got me in the same day. I gone thru this dealership before and I've always had good service. I would recommend them. More

Oil filter lube side mirror and door handle. Door handle doesn’t unlock the door. Doesn’t any one do a follow up check on the work before vehicle is released?? doesn’t unlock the door. Doesn’t any one do a follow up check on the work before vehicle is released?? More

Very nice people but the only thing I didnt like is that i wasnt avle to be back there when they did the oil change and tiee rotation. I like to be there and actually see what they did and didnt do so I kno i wasnt avle to be back there when they did the oil change and tiee rotation. I like to be there and actually see what they did and didnt do so I know and not get scammed like other places. But very nice people i dealt with and answered questions that i asked but was skeptical answer. More