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Kunes Buick GMC of Greenfield - Service Center

Greenfield, WI

4.5
2,054 Reviews

2,054 Reviews of Kunes Buick GMC of Greenfield - Service Center

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January 12, 2021

I always receive exceptional customer service at John Paul’s! They always go above and beyond. It is a very comfortable feeling and not stressful at all!! More

by STEPHANIE_ROULEAU
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Louis J Roso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Solomon Bunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Buczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy Zimmerman, Lisa Kaluzny, Mike Evans
Jan 13, 2021 -

Kunes Buick GMC of Greenfield responded

Thank you for writing this fantastic review and for giving us such an excellent star rating, Stephanie! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Regards, Mike Evans - Service Director

January 12, 2021

Never disappointed. Been going here for all vehicles for many years. Even our chase trucks! They always keep me and my family safe. Best quality around! More

by BARNBURNERWI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Buczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2021 -

Kunes Buick GMC of Greenfield responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. Best, Mike Evans - Service Director

January 08, 2021

Good service fast and efficient. The parrots in the waiting area need to go. They are beautiful but screamed to loudly, I was not able to work. More

by tbrooks6777
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Buczak
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2021 -

Kunes Buick GMC of Greenfield responded

We are so glad to read that you had such a positive experience with us! We can't wait to see you again soon. All the best, Mike Evans - Service Director

January 08, 2021

Joe, was impatient and borderline rude. He seemed upset because myself and my husband asked questions about the service. Ridiculous! I think employees should be more compassionate. More

by Famandretta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joe
Jan 13, 2021 -

Kunes Buick GMC of Greenfield responded

We appreciate you taking the time to let us know about your experience. Hearing this feedback helps us to alter our service to ensure satisfaction. I would like the opportunity to hear more about what happened. Please contact me so we can work toward a resolution. Sincerely, Mike Evans - Service Director

January 07, 2021

I love Rita and Max. The people are nice too. I just came for an oil change this time. Clean, professional, courteous environment. Unfortunately the car wash was down. More

by B's mom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
A girl but I'm not sure of her name.
Jan 08, 2021 -

Kunes Buick GMC of Greenfield responded

We appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our team, and encourage you to contact us or stop by for a visit again if you need any further assistance. All the best, Mike Evans - Service Director

January 07, 2021

The customer service was really professional and kind. The body work on my looks perfect and it was completed very quickly. Thank you very much. More

by SB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edward Kosmatka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2021 -

Kunes Buick GMC of Greenfield responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Best, Mike Evans - Service Director

January 07, 2021

We have been a customer for a long time. Always have been treated well and never had any problems with getting thing’s done in a timely manner. More

by crste31
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Buczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2021 -

Kunes Buick GMC of Greenfield responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. All the best, Mike Evans - Service Director

January 07, 2021

Fast and friendly service! I love that you have a shuttle to take you somewhere while your car is being serviced!! Driver was very friendly! More

by kbb23
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Shuttle driver was great!
Jan 08, 2021 -

Kunes Buick GMC of Greenfield responded

Thank you for leaving us your positive review. We are pleased to hear that you were satisfied with the shuttle we provided and the thorough service you received from us. If there's anything more that we can do, please come back and see us again. Kind regards, Mike Evans - Service Director

January 07, 2021

I have to admit, I was only there for an airbag recall. This is the third time with them and each time I've been impressed with their friendliness and professionalism. I ended up having some minor exterior More

by MG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Buczak
4.0
This rating includes all reviews, with more weight given to recent reviews.
Edward Kosmatka
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2021 -

Kunes Buick GMC of Greenfield responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. All the best, Mike Evans - Service Director

January 01, 2021

Staff very welcoming, explained ahead of time where to go when I arrive, was ready for my car when I arrived. Solomon was very nice rep. & very professional More

by Jxtater
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Solomon Bunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erin Koenig
Jan 06, 2021 -

Kunes Buick GMC of Greenfield responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Kind regards, Mike Evans - Service Director

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