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Kunes Buick GMC of Greenfield - Service Center

Greenfield, WI

4.5
2,054 Reviews

2,054 Reviews of Kunes Buick GMC of Greenfield - Service Center

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November 14, 2020

The female associate who took care of my oil change and rotation was professional and friendly— she found me in the waiting room and explained the service done on the truck. Unfortunately I do not remembe More

by LJMARKERT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Female employee in Service — 5plus, Mike Evans
Nov 17, 2020 -

Kunes Buick GMC of Greenfield responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact or visit us if you need anything else. Best, Mike Evans - Service Director

November 12, 2020

Took my car in for service. Everyone who waited on me was prompt, kind and gracious. Had my vehicle repaired and it's running great! More

by Dee
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Steven Buczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2020 -

Kunes Buick GMC of Greenfield responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Mike Evans - Service Director

November 12, 2020

Great service! I enjoyed the parrots and the magazines in the waiting room. I will be back again., however,I don't like the 25 word minimum on the review. I was done commenting after 7 words. Lol More

by pame53214
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Solomon Bunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2020 -

Kunes Buick GMC of Greenfield responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Mike Evans - Service Director

November 12, 2020

I needed a quick headlight bulb replacement to satisfy local police since i was pulled over with a headlight out. Sol in Service got it fixed Asap. More

by c2thej2theizzo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Solomon Bunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2020 -

Kunes Buick GMC of Greenfield responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Mike Evans - Service Director

November 12, 2020

Mislead about the extended warranty Engine went 8 days Mislead about the extended warranty Engine went 8 days after purchase Spent about $9000 in repairs in past 2.5 years Long wait times when having More

by Slgallenberger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Steven Buczak
2.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2020 -

Kunes Buick GMC of Greenfield responded

We want to learn more regarding your recent visit as your experience does not reflect our values. We pride ourselves on exceptional customer service, so the details you’ve mentioned do not live up to our standards. If you are open to contact, please feel free to call us at your earliest convenience. Sincerely, Mike Evans - Service Director

November 11, 2020

Quality of repair excellent. Fine treatment from manager. Car was thoughly cleans inside and out. Provided rental was real plus. Always treated well at John Paul. More

by GregW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edward Kosmatka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2020 -

Kunes Buick GMC of Greenfield responded

Greg, we appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Best regards, Mike Evans - Service Director

November 07, 2020

It was a great experience, the staff were friendly and helpful, they answered all questions with great details, i would definitely come back again Best regards More

by Alothman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Solomon Bunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Buczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lisa Kaluzny, Mike Evans
Nov 09, 2020 -

Kunes Buick GMC of Greenfield responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care, Mike Evans - Service Director

November 06, 2020

Friendly, have my oil changes done here. Usually ok time frame. Need to get more used car inventory, would like to upgrade my acadia to a Yukon. Thanks More

by smpugh22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Solomon Bunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2020 -

Kunes Buick GMC of Greenfield responded

We are so glad to read that you had such a positive experience with us! We can't wait to see you again soon. Best, Mike Evans - Service Director

November 06, 2020

I just love John Paul GMC.. They always take great care of my vehicle when I go there. Staff is always so nice and friendly. More

by nmint82
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Solomon Bunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2020 -

Kunes Buick GMC of Greenfield responded

We appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Regards, Mike Evans - Service Director

November 06, 2020

It was my first visit to service dept. Friendly and helpful staff. Took good care of my cars needs and kept me informed of options. More

by Big Will
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Solomon Bunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2020 -

Kunes Buick GMC of Greenfield responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. All the best, Mike Evans - Service Director

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