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Kunes Buick GMC of Greenfield - Service Center

Greenfield, WI

4.5
2,054 Reviews

2,054 Reviews of Kunes Buick GMC of Greenfield - Service Center

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November 05, 2020

My visit went well. Solomon communicated recommendations for future repairs. I had a smooth ride home after new tires was installed. I have no complaints. Thanks! More

by BOYD.JANICE77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Solomon Bunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2020 -

Kunes Buick GMC of Greenfield responded

Thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Take care, Mike Evans - Service Director

November 04, 2020

You have 2 lines for check in one should be for service other for emissions,instead of both lines. Before leaving asked if information on dashboard was erased and they said it was. I forgot to look when I More

by Ziplog64
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joseph Carini service writer
Oct 23, 2020 -

Kunes Buick GMC of Greenfield responded

We appreciate you taking the time to share your experience with our dealership. I would like to speak with you about the details of your time with us. Please contact us directly at your earliest convenience. Sincerely, Mike Evans - Service Director

November 04, 2020

Thank you for the fast service! Quick and painless! Joe Carini was fast and efficient. He was helpful, fair, friendly. Thanks again for taking are of my truck! More

by Maria Maida
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Carini
Nov 05, 2020 -

Kunes Buick GMC of Greenfield responded

Thank you so much for your review! Happy customers are our goal and our mission and it’s exciting to see that this was delivered to you during your experience. Should there be anything else you need, please don’t hesitate to let us know.Take care, Mike Evans - Service Director

November 04, 2020

Service was amazing! Great communication and super friendly! No complaints here. I believe I dealt with a guy named Joe(?) I’m sorry I don’t remember. More

by Michele J
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe(?)
Nov 05, 2020 -

Kunes Buick GMC of Greenfield responded

Thank you for your review and business as a customer. It is our goal to provide every one of our customers with the kind of excellent service you described and we're glad we achieved that. Once again, we appreciate your business and hope you'll keep in touch for your future car needs. Take care, Mike Evans - Service Director

November 03, 2020

I was happy to find a local dealership that could pick up where a different dealership dropped the ball and lost a loyal customer that drove over 30mi to visit. More

by WAAMSLEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adina Zarnowski
Nov 03, 2020 -

Kunes Buick GMC of Greenfield responded

Thank you for reaching out! Reviews like these mean the world to us and I will be sure to relay to the team. Take care and have a great day. Regards, Mike Evans - Service Director

November 03, 2020

Solomon was extremely helpful and courteous to deal with! I had some delicate work performed and I felt like I was treated very fairly and in a timely manner!! More

by Eag40753123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Solomon Bunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Evans
Nov 05, 2020 -

Kunes Buick GMC of Greenfield responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Take care, Mike Evans - Service Director

November 02, 2020

We have been working with Dustin in the Wholesale Parts Department for years. Always knowledgeable, helpful and professional. Delivery is usually always as promised. We will continue our relationship. More

by tina25
Recommend Dealer
Yes
Employees Worked With
Dustin Sanfelippo
Nov 02, 2020 -

Kunes Buick GMC of Greenfield responded

Thank you for your great review, Tina! We're glad to have Dustin on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care, Mike Evans - Service Director

November 01, 2020

They did a quick job of repairing my tire! Will bring it back for any additional service! I’ll see you in 3 weeks for another oil change. More

by BAGGERJIM02
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Solomon Bunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Buczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Evans
Nov 02, 2020 -

Kunes Buick GMC of Greenfield responded

Thank you for leaving us this review. We are happy to hear that you were pleased with the service you received from John Paul's Buick GMC. If there is anything more that we can do, please come back and see us again. Take care, Mike Evans - Service Director

November 01, 2020

Friendly,caring,which puts me as a customer wanting to comeback for future service. I have always had impeccable service which is done right the first time. More

by Dennishuebner2018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Solomon Bunn
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2020 -

Kunes Buick GMC of Greenfield responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Thanks again, The Sales Management Team - John Paul's Buick GMC - (414) 545-7000

November 01, 2020

I am a loyal John Paul’s customer, and wouldn’t go anywhere else to buy or have my vehicles serviced! Time and time again they surpass my expectations. More

by 2bhzljns
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Buczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2020 -

Kunes Buick GMC of Greenfield responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact or visit us if you need anything else. Best, Mike Evans - Service Director

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