Kunes Buick GMC of Greenfield - Service Center

I am a relatively new customer but I have received courteous and prompt service every time. Good people. All of my questions have been addressed courteous and prompt service every time. Good people. All of my questions have been addressed More

Waited a little too long for an oil change and had to change my work schedule. My appointment was set for 7:30 intentionally that early so I could get to work on time. Otherwise, I’m sure the oil change change my work schedule. My appointment was set for 7:30 intentionally that early so I could get to work on time. Otherwise, I’m sure the oil change was fine. Thank you. I have to say, the lady at the counter where I paid was extremely helpful. My lease is almost up and she ran and got me pamphlets and salespersons card More

They let my car sit with the flashers on and drained the battery. I was intending to replace it this fall even though I had never had a problem in 38,000 miles. So I had to buy another battery then. Today w battery. I was intending to replace it this fall even though I had never had a problem in 38,000 miles. So I had to buy another battery then. Today when I looked in the back seat there was a big piece of plastic in the back seat which looks like a battery cover to me as it has a + symbol on it. Now I will have to get someone to take care of this. The last time I was there I replaced the air cleaner and every time I use the blower there is a musty smell More

Always a good experienced going to John Paul Buick GMC. I trust the service on my Buick's I wouldn't go any place else. Thank you trust the service on my Buick's I wouldn't go any place else. Thank you More

Wonderful folks willing to listen and help. They resolved my issue. Used Car Dept. gave me an idea of my trade in value and showed me what is available on the lot. my issue. Used Car Dept. gave me an idea of my trade in value and showed me what is available on the lot. More

Very honest , and good service department.I recently Very honest , and good service department. I recently had thought my brakes needing replacement, but found John Paul's service dept. to be very hon Very honest , and good service department. I recently had thought my brakes needing replacement, but found John Paul's service dept. to be very honest, and I hsve 5 to 10K more miles left on my original brakes on my Terrain. More

Went in for an airbag recall, and when we got our car back the radio display was broken. Their attitude was basically things break, too bad. So not very happy with the outcome. back the radio display was broken. Their attitude was basically things break, too bad. So not very happy with the outcome. More

I took my 2017 Acadia in for the seat belt recall. The recommended work was done in good time while I waited. I was surprised at the lack of new vehicles on the lot, I am not sure that a good sign or a ba recommended work was done in good time while I waited. I was surprised at the lack of new vehicles on the lot, I am not sure that a good sign or a bad one. More

I was very satisfied with the service I received. The staff was polite and respectful and patient. I look forward to my next service maintenance. staff was polite and respectful and patient. I look forward to my next service maintenance. More

I have always received excellent service at John Paul. They have always been honest about any repairs needed, even telling me that I didn’t need a service that I suggested. They have always been honest about any repairs needed, even telling me that I didn’t need a service that I suggested. More