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Kunes Buick GMC of Greenfield - Service Center

Greenfield, WI

4.5
2,054 Reviews

2,054 Reviews of Kunes Buick GMC of Greenfield - Service Center

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October 09, 2020

As always, the best service offered by Solomon. He couldn't reach me by phone, but took it upon himself to contact the warranty service insurance co. to get the job done in a timely manner with no cos More

by davidrado70
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Solomon Bunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2020 -

Kunes Buick GMC of Greenfield responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Mike Evans - Service Director

October 09, 2020

Brought my new 2020 Sierra in for warranty service, the service advisor Joe was very helpful and polite. My truck service was completed quickly and without issue. The lobby could use a bit of attention More

by Brandon
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Joe
Oct 13, 2020 -

Kunes Buick GMC of Greenfield responded

We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. Sincerely, Mike Evans - Service Director

October 07, 2020

Great experience ! They got me in for a last minute oil change and tire rotation and in my 40 minutes here I had several friendly encounters with the service and sales departments as well as the cashier ! More

by jesfam2000
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Solomon Bunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lisa Kaluzny
Oct 09, 2020 -

Kunes Buick GMC of Greenfield responded

We appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Regards, Mike Evans - Service Director

October 06, 2020

Solomon provided me with good service. He explained everything to me well. He gave me print outs for tire prices along with his business card. I want to thank him and my technician. I appreciate it! More

by BOYD.JANICE77
Recommend Dealer
Yes
Employees Worked With
Solomon Bunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2020 -

Kunes Buick GMC of Greenfield responded

Thanks for your outstanding review, Janice! I'm very happy to hear that Solomon was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Mike Evans - Service Director

October 04, 2020

My car is always well cared for by the service dept...kudos to all of them in service and not to mention also John Paul GMC More

by CHAS53154
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Solomon Bunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2020 -

Kunes Buick GMC of Greenfield responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Regards, Mike Evans - Service Director

October 03, 2020

Just irritated I got charged for having my computer calibration done twice in a month. Nobody else is able to clear the code that was coming up. We tried to get rid of it More

by dflintrop40
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Buczak
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2020 -

Kunes Buick GMC of Greenfield responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, Mike Evans - Service Director

October 03, 2020

Had my oil changed. Everyone was extremely friendly. I always feel like my car is well taken care of. I would recommend John Paul Buick to anyone. More

by Heather Close
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Buczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2020 -

Kunes Buick GMC of Greenfield responded

Heather, we appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. All the best, Mike Evans - Service Director

October 02, 2020

Always very courteous and knowledgeable. Our needs are always me. The costs are always reasonable. Very clean and well kept dealerships. Definitely would recommend this dealer to family and friends. More

by MARYSCASAS59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Kaluzny
Oct 05, 2020 -

Kunes Buick GMC of Greenfield responded

Mary, we can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Best, Mike Evans - Service Director

October 02, 2020

Mike was an absolute pleasure to work with. He was knowledgeable, prompt, made an extra effort to give me status updates along the way which I greatly appreciated, and went above to make sure we were More

by Ellie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Evans
Oct 05, 2020 -

Kunes Buick GMC of Greenfield responded

Ellie, thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. All the best, Mike Evans - Service Director

October 02, 2020

They did a good job overall, was efficient and got the GM recall service done the same day + a safety check of the car alerted me of a known battery which was near the end of life and was glad to have it rep More

by rush_purdue
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Solomon Bunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2020 -

Kunes Buick GMC of Greenfield responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Best, Mike Evans - Service Director

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