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Kunes Buick GMC of Greenfield - Service Center

Greenfield, WI

4.5
2,054 Reviews

2,054 Reviews of Kunes Buick GMC of Greenfield - Service Center

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October 02, 2020

Great people... Great service... Great price... Sol was a beautiful person and the mechanic he had working on my car Steve was wonderful as well... Have me come back to get the rest of my work done More

by Mz.Lady40412
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Solomon Bunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Buczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2020 -

Kunes Buick GMC of Greenfield responded

We appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Kind regards, Mike Evans - Service Director

October 01, 2020

Service writer Steve is very knowledgeable and gets the job done. Very good people you employ. Great customer service. Will be back for any other work. More

by jlesniewski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Buczak
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2020 -

Kunes Buick GMC of Greenfield responded

Thank you for reaching out to us and letting us know about your recent visit. We appreciate everything Steve does for John Paul's Buick GMC and our customers. Hope to see you again soon! Kind regards, Mike Evans - Service Director

October 01, 2020

I was greeted only after a short wait. The technician was very personable and helpful. I didn’t have to wait long in the pleasant waiting room when he came and got me and led me to the cashier who checked me More

by momofriley2010
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Solomon Bunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2020 -

Kunes Buick GMC of Greenfield responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Regards, Mike Evans - Service Director

September 30, 2020

Frustrating irritating repeat repair unreasonable. Potential safety issue with vehicle. Good service communication with service representative. Will continue to service my Yukon there although More

by rricher007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Solomon Bunn
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2020 -

Kunes Buick GMC of Greenfield responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, Mike Evans - Service Director

September 30, 2020

I needed an oil change and tire rotation....also to remove lock nuts on the wheels and install the regular the original nuts. All was done within an hour. More

by JPROESEL1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Solomon Bunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Buczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Evans
Oct 05, 2020 -

Kunes Buick GMC of Greenfield responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! All the best, Mike Evans - Service Director

September 30, 2020

Simply great people, Service department andVery Simply great people, Service department and Very accommodating! I will bring my Enclave to them and for sure I know they will take care of the prob More

by Johngarbe1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Solomon Bunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Buczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2020 -

Kunes Buick GMC of Greenfield responded

John, thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at John Paul's Buick GMC! If there is anything else we can do for you, please feel free to give us a call. Thanks again, Mike Evans - Service Director

September 29, 2020

I love coming here. Its so fast and the staff is wonderful. Last 2 visits had Joe and hes so wonderful . Will be coming back for all appointments More

by HEINSHARON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe
Oct 02, 2020 -

Kunes Buick GMC of Greenfield responded

Thanks for your outstanding review! I'm very happy to hear that Joe was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. All the best, Mike Evans - Service Director

September 27, 2020

I went for an emissions test and Adina made time for a last minute oil change. Super friendly and helpful! I highly recommend! Thanks Adina! More

by kellan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adina Zarowski
Sep 30, 2020 -

Kunes Buick GMC of Greenfield responded

Thank you for leaving us this great review, Kellan! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care, Mike Evans - Service Director

September 25, 2020

Had recall part taken care of and they found a couple of things that needed attention. Got it done right away and taken care of quickly. Thanks! More

by KARENBAUZA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Buczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2020 -

Kunes Buick GMC of Greenfield responded

Karen, thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Kind regards, Mike Evans - Service Director

September 24, 2020

i come in for oil changes and tire rotation. Always have new or ‘newer’ car. I have never had any service issues with any of my cars, here or any other dealers. Buick has been my preference since 1997. W More

by KKOCH773
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Solomon Bunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alicia Santiago
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2020 -

Kunes Buick GMC of Greenfield responded

Thank you for putting your trust in John Paul's Buick GMC! We pride ourselves in our service department’s ability to provide world class customer service. We wish you happy travels and look forward to seeing you at your next service appointment. Mike Evans - Service Director

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