Kunes Buick GMC of Greenfield - Service Center

almost cost me too much I came in for a oil change and tire rotation I also had a cabin filter, after 1 and half service guy came in and told me my battery failed and it wou I came in for a oil change and tire rotation I also had a cabin filter, after 1 and half service guy came in and told me my battery failed and it would cost me 172 dollars for a new one was very hesitant since that seemed a lot then I thought well my car is only 3 years old isn,t the battery under warranty? he said he would check but my thought was he should have known before he was going to charge me so much..now he comes back and says yes but now he has to charge it first and see if it fails . the thing is if I said ok put the new battery in he would charge me ,now that it might be free he has to test more I did get it free but could have been very bad. I was there 3 hours so I was not to pleased. just to let you know More

Oil change They fixed my tire and changed the oil. I’ll be back! Solomon is a great and knowledgeable veteran of the service industry. He knows his stuff. They fixed my tire and changed the oil. I’ll be back! Solomon is a great and knowledgeable veteran of the service industry. He knows his stuff. More

Excellent Service I have been going to John Paul's Buick GMC for more than 20 years and have always been happy with the service. My service advisor is always responsiv I have been going to John Paul's Buick GMC for more than 20 years and have always been happy with the service. My service advisor is always responsive to any thing that I need done. More

Extended Warranty At the time of purchase we were not informed that there was a cap when you met the value of the vehicle. If.had not contacted the warranty company I w At the time of purchase we were not informed that there was a cap when you met the value of the vehicle. If.had not contacted the warranty company I would not have found out there !exceptions and would have had to pay the full amount. Tried calling you about this but each person said it was someone else I had to speak too and got nowhere! More

Great service Was able to schedule an appointment on line for the day/time I wanted. Great on line person to work with. Steven always listens to what I need done Was able to schedule an appointment on line for the day/time I wanted. Great on line person to work with. Steven always listens to what I need done on my car and if I need something checked out he makes sure it is done. More

Excellent I scheduled appoint for the recall piece for Yukon and service was fast. No issues to report. Thanks for the service and customer service. Thanks I scheduled appoint for the recall piece for Yukon and service was fast. No issues to report. Thanks for the service and customer service. Thanks More

Excellent service. John Paul’s Buick service advisor did a excellent job of handling a stalling issue with my GMC Acadia. Service was provided in a timely efficient mann John Paul’s Buick service advisor did a excellent job of handling a stalling issue with my GMC Acadia. Service was provided in a timely efficient manner. More

Headlight on son's car kept burning out. Solomon Bunn handled this with the tech fella and came up with a solution. Sol is a joy to work with and always does a fantastic job at solving my is Solomon Bunn handled this with the tech fella and came up with a solution. Sol is a joy to work with and always does a fantastic job at solving my issues. He is the reason I continue to buy my new cars here and have my children bring their vehicles here too. More

Solomon was very helpful He did a great job working with the warranty company made sure I was updated about the work to be done and took good care of me. He did a great job working with the warranty company made sure I was updated about the work to be done and took good care of me. More

Very professional and helpful All the work completed was explained to me. Given options how to proceed. Very professional. - I like that I can go into a desk area to continue to All the work completed was explained to me. Given options how to proceed. Very professional. - I like that I can go into a desk area to continue to work. That's helpful to me. More