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Kunes Chrysler Dodge Jeep Buick RAM

Sterling, IL

4.4
385 Reviews
Our staff has access to all of the inventory in the Kunes Country family... you can test drive any one of thousands of vehicles in stock - we'll bring them to you. Kunes Country Auto Group is a family owned group with Christian values that is seen and felt in our dealerships. We strive to be an asset to every community we serve - first as being a fair and respected employer, second by serving our customers well in with all of their needs, and finally as a member of the community in service. Stop in and see why Kunes Country is different than your average dealership.
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3200 E Lincolnway

Sterling, IL

61081

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Showing 385 reviews

October 29, 2026

Waited just over 3mo. for a repair part and then while vehicle was in shop to be repaired no one there took the time to check if vehicle was due for service..? (We live an More

by ddmetz1967
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Scott Bice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shauna and Scott
October 27, 2026

Per recommended repairs, parts were ordered and appointment was made in a timely manor. Appreciate their willingness to work around my schedule. More

by sefton49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
Oct 28, 2026 -

Kunes Chrysler Dodge Jeep Buick RAM responded

Thank you for recognizing our team's effort to accommodate your schedule. We appreciate your feedback and are glad the parts and appointment process met your needs at Kunes Chrysler Dodge Jeep Ram of Sterling.

October 22, 2026

Service department is great takes care of me every time. Will definitely be back for sure. More

by KAREN.GOFF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Bice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angela Powell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Antonio Calderon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Harley Conkling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Port Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kobe Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Fields
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Ledoux
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Bice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2026 -

Kunes Chrysler Dodge Jeep Buick RAM responded

Thank you for your positive feedback. We appreciate your loyalty to Kunes Chrysler Dodge Jeep Ram of Sterling.

October 14, 2026

The young lady that handled my work that day was new but definitely needed better training . More

by GNJONES71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Harley Conkling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2026 -

Kunes Chrysler Dodge Jeep Buick RAM responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

October 12, 2026

Polite, courteous, informational, knowledgeable personnel. Waiting room is relatively comfortable, usually the vehicle work is completed in a timely manner and so far without return trips because o More

by milligan_jw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Fields
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Most everyone I have delt with in the service department have been good to work with.
Oct 12, 2026 -

Kunes Chrysler Dodge Jeep Buick RAM responded

Knowing that your service visit felt efficient and hassle-free means a lot to our service team. We’re glad the waiting area was comfortable and that your Jeep Grand Cherokee was serviced accurately and on time. Your feedback about our team’s courtesy and expertise is greatly appreciated.

October 06, 2026

Ryan and Jose did great telling us the features of the vehicle and walking us through how to utilize them. Highly recommend! More

by Alex
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Fields
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Ledoux
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2026 -

Kunes Chrysler Dodge Jeep Buick RAM responded

Your note about Ryan and Jose walking you through your new Jeep Grand Cherokee L’s features highlights our team’s commitment to clear guidance. Knowing you would recommend us means a great deal to our team.

October 06, 2026

I loved the service and overall experience it was an quick and easy process 10/10 recommend if you’re looking for you next car stop here More

by Mykeya fane
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cassie Gould
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Fields
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Ledoux
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2026 -

Kunes Chrysler Dodge Jeep Buick RAM responded

Thank you for recommending Kunes Chrysler Dodge Jeep Ram of Sterling. We’re glad the process was quick and easy for you. We appreciate your feedback.

October 06, 2026

Didn't fix the issue! Have not heard anything since I got my oil changed. More

by hawkins65.gh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don't Know
Oct 07, 2026 -

Kunes Chrysler Dodge Jeep Buick RAM responded

Hello, Your feedback is very important to us. We would like the chance to speak with you about your visit to our Service Department regarding the communication and the level of attention your vehicle received. Kindly give me a call at a time that is best for you. Thank you, Josh Embry General Manager Kunes Chrysler Dodge Jeep Ram of Sterling josh.embry@kunes.com

October 04, 2026

I was able to get in quickly for my oil change and tire rotation. Did not have any issues More

by laurie.swear
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember.
Oct 04, 2026 -

Kunes Chrysler Dodge Jeep Buick RAM responded

Thank you for the five-star rating. Our team is pleased we could get you in quickly for your oil change and tire rotation on your Jeep Grand Cherokee and that everything went smoothly.

October 04, 2026

I had a great experience working with Kobe at Kunes CDJR. He was easy to talk to, took the time to answer all of my questions and made the whole experience fun! Buying a car is a big decision, I really appre More

by Tashal0208
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kobe Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2026 -

Kunes Chrysler Dodge Jeep Buick RAM responded

Thank you for sharing your positive experience with our team at Kunes Chrysler Dodge Jeep Ram of Sterling. We appreciate your recommendation and are glad our team could assist you well.

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