Kunes Ford Lincoln of Sterling

Not a good experience with service. Had a key made and reprogrammed due to a key that got stolen. Was told that reprogramming key would prevent the floating key from disabling the alarm or start the car. Car was stolen a week later. Dealer tone changed, and advised me that thieves can still get in the car and start it with "software". Does not sound like a good safety measure. Wasted a few hundred dollars for an extra key made.

Have taken my dodge journey in many times for the same problem. Have had more loaners than the care itself. Horrible service. xxxx near killed my family and I because they refuse to fix the xxxx thing the right way!!

NEVER go. They promised an extended warranty but when problem occurred they told us we were under the lowest warranty. And our $3800 extra is missing!

ASK FOR BOB! Absolutely see less experience. Just brought home my 17’ Fusion Sport and couldn’t be happier with it. The team over there was fast and efficient, easiest car purchase I’ve experienced to date!

Do not buy any cars from Kunes country ford. They will promise everything you want to hear and never hold up on their end. I bought a ford raptor on 02/01/2020 and still waiting on my registration which I paid for in full. Called then at least 20-30 times and every time I am told we will send it to you and still nothing. Leaving messages and no one calls you back. When you want to but a car they call you right away and everything goes so smooth until the car is in your possession. I worked with Kyle and Mike Kunes. Dead end, nothing gets done. Missing my car jack until today which I was promised to receive in the mail and so much more. Watch out.

Bought many cars far Chris. Helped us find a reliable car for our daughter. Let me drive car for couple of days. Purchase was easy.

The best Ford dealership in Whiteside county. Bought 3 cars in 3 years and the customer service is the best. Thank you for the service.

Always a great experience! From start to finish you are treated with care and compassion as they make buying a new car a quick and painless task. 5 stars!

I have been very happy with the Kunes dealerships I have Purchased 3 cars from here in the last 3 years 2 brand new and now this 2016 Mini Cooper . I never feel pressured driving into the lot sometimes just looking and there very professional to deal with. My wife is super happy and excited. I enjoyed the experience and will be back. We highly recommend this dealership. Thanks again Tom Thayer

I bought my first car from here and it was very professional. They were able to work with my price range and were flexible when it came to talking about different makes and models.