Kunes Toyota of Galesburg
Galesburg, IL
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565 Reviews of Kunes Toyota of Galesburg
Always friendly service The staff here are always great and super friendly. No matter the issue, routine service or repairs, they are ready to help and provide quality and ti The staff here are always great and super friendly. No matter the issue, routine service or repairs, they are ready to help and provide quality and timely service. More
requested review Friendly customer service. Teresa is fantastic. Her friendliness and expertise are the reasons I keep coming back. Smart and honest. She deserves a Friendly customer service. Teresa is fantastic. Her friendliness and expertise are the reasons I keep coming back. Smart and honest. She deserves a big raise. More
Awesome new car purchase experience! Brian Good was absolutely amazing to work with. He worked to stay within my budget while also being sure I had the features most important to me. He u Brian Good was absolutely amazing to work with. He worked to stay within my budget while also being sure I had the features most important to me. He understood I have an adult special needs son with significant anxiety which made my time very limited and added a bit more of a challenge. Brian was a rock star, very respectful of my son (and daughter who was also with me), exceeding our needs and having us feeling like we were sitting with a friend we had known forever. When it was time for paperwork, I asked Tyrell if we could do it at Brian's desk to limit the changes for my son. He was very happy to accommodate that request and brought everything to us which was awesome and made the experience even better. Brian was thorough with explaining the features to me of our new Highlander and has followed up with me and been super responsive to any questions I have had. From start to finish, I could not have asked for a better experience! More
Great experience! Always an awesome experience! Staff is great. Fast service. Never any issues when we’re in for service. Would recommend friends and family to shop the Always an awesome experience! Staff is great. Fast service. Never any issues when we’re in for service. Would recommend friends and family to shop there. More
Oil change Galesburg Toyota always gets my car serviced quickly but the job is always done well. Everyone is always friendly and checking on you to make sure you Galesburg Toyota always gets my car serviced quickly but the job is always done well. Everyone is always friendly and checking on you to make sure you’re doing ok and don’t need anything. I highly recommend them, they always take great care of my car! More
Knowledgeable, Friendly, Helpful We are happy to give this dealership a 5 star rating! Our entire experience leasing a new vehicle for the first time went very smoothly. We had lots o We are happy to give this dealership a 5 star rating! Our entire experience leasing a new vehicle for the first time went very smoothly. We had lots of questions and concerns. Everyone we dealt with (Jamie Swearingen, Scot Kelm, Melissa Spence, and Thomas Carder) was knowledgeable and friendly. If they didn't have answers they investigated and quickly shared the information. Let's hope the service department is as good! We will let you know. :) This is our first experience "owning" a Toyota. More
Good service, poor follow up Their work has been good, but when there were mine issues, They would call after an appointment asking if there were any problems. I would tell them, Their work has been good, but when there were mine issues, They would call after an appointment asking if there were any problems. I would tell them, they promise to look into the problem and call back the next day. They never call back More
My experience was wonderful, as always. My family & I have been trading with Galesburg Toyota for many years. We come there for the quality of service, & vehicles. We come there to see one s My family & I have been trading with Galesburg Toyota for many years. We come there for the quality of service, & vehicles. We come there to see one specific dealer, Tim Ellison. Tim is a an excellent salesman & makes sure you always leave happy & satisfied. I recommend him to my friends & anyone I know that wants to shop for a new car. I love Toyota, my last 3 cars have been from Galesburg Toyota, & now I have a 4th & I love it!!! More
Disappointing Hello I had called ahead and asked that the balance on my new tires be checked with my oil change as I was going on a long trip and that was not commu Hello I had called ahead and asked that the balance on my new tires be checked with my oil change as I was going on a long trip and that was not communicated so the did not check balance and when I asked about it they said I would have to call to schedule again as I was leaning for my trip the next day this was impossible. I not I only told schedule buy man that checked me in and lady that checked me out. More
Outstanding customer care Professionalism, effective communication , Great help . The Best customer service I have delt with many Toyota Dealers, Galesburg Toyota is the be Professionalism, effective communication , Great help . The Best customer service I have delt with many Toyota Dealers, Galesburg Toyota is the best I highly recommended them More

