"I came in to look at a used vehicle that had been listed..."
I came in to look at a used vehicle that had been listed online. Kuni BMW had the vehicle pulled out front at the time of my appointment. I was fortunate enough also to have a representative work with me that owned that very year and model. Price and condition matched the listing and since having purchased the vehicle have not found anything that was omitted from their descriptions. They upfront notified me the prior owner was a smoker, something I had missed if it had been on the listing and I perhapse would have overlooked. When I brought up a transmission scheduled maintenance I had been warned about for the car model, the rep contacted a licensed shop and quoted what the maintenance would cost would be. The CarFax seller description read, "The new Kuni Auto Center No games, No gimmicks, No hidden fees," and I believe my experience was just that. The price was the listed price and the vehicle condition and purchase options were presented to me upfront. Both the rep and manager helped me through the entire process and were more than willing to accommodate when I asked to make changes in the middle of the buying process. I have owned the vehicle for a little over two weeks now and I am loving it.
Employees Worked With
Bob Lewis, Reza
"From the moment I drove into the bay with my car I felt..."
From the moment I drove into the bay with my car I felt welcomed and taken care of. Great staff! Kudos to Allen for making my service experience simple and easy.
"Painless and easy. "
I came to Kuni after never doing business with them in the past. I saw a vehicle I liked and did my research about value and options. When I went to the dealership, the very first thing I noticed was the lack of a "traditional" car buying experience, where their salesmen gather under a pop up tent and run to you before your car is in park.
I began by looking at the vehicle and was left alone and I loved it. I went inside and was greeted by Abdul with a smile. We sat and I presented my offer. I accepted their counter offer and that was it. They gave me a very fair price for my trade and Willie did the rest.
To say this experience was easy is an understatement. I was treated with respect and honestly, I got everything I asked for because I was REASONABLE. Willie was absolutely a pleasure to work with and I honestly feel like he worked hard to get me where I wanted to be payment and APR wise. Beni was the finance manager and we had an awesome conversation. He is an absolute asset to the company and BMW as a whole.
I will absolutely do business with Kuni BMW again because of how I was treated start to finish by Abdul, Willie and my finance manager, Beni. Great job to all and way to represent the Kuni name!