
LUV Toyota
Lakewood, NY

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Working with Errik Gordon from Luv Toyota was awesome from Day 0. I put a reasonable deposit down, was given a time frame, and my Rav4 arrived a few weeks early! For those concerned with pricing -- I pai from Day 0. I put a reasonable deposit down, was given a time frame, and my Rav4 arrived a few weeks early! For those concerned with pricing -- I paid MSRP plus a small add-on fee for some overall protection (rust, interior etc). I was an out of state buyer but Errik and his team made it a pain-free process. Kelly in finance was even able to bet out my credit union! 10/10 -- would absolutely buy from them again -- especially in the crazy market we're in. More
Great Kelly Sanfilippo was great. My new Tacoma is great. Buying this 2019 Tacoma from Luv was the best car buying experience in my life thanks. Kelly Sanfilippo was great. My new Tacoma is great. Buying this 2019 Tacoma from Luv was the best car buying experience in my life thanks. More
Straightforward dealing We enjoyed dealing with Andy and Bud. They offered an excellent deal from the start and took care of the requests we made to complete the transaction. We enjoyed dealing with Andy and Bud. They offered an excellent deal from the start and took care of the requests we made to complete the transaction. More
Great buying experience Our first Toyota was bought used from Luv Toyota in 2015. We decided to stay with the Toyota brand and we when right to Luv. From our first contact w Our first Toyota was bought used from Luv Toyota in 2015. We decided to stay with the Toyota brand and we when right to Luv. From our first contact with Nicole on-line to our salesperson Andy, we were treated great. We never felt rushed or pressured. They answered all our questions from start to finish. Andy Fusiara even helped us days later with navigation system. The service dept has always treated us wonderful. Five Stars all around!!! More
BEST Customer Service & Prices! I've been looking and looking for a new car for several months now! Talk about FRUSTRATING!! Buffalo, Erie, Jamestown.... I was Lucky enough to fall u I've been looking and looking for a new car for several months now! Talk about FRUSTRATING!! Buffalo, Erie, Jamestown.... I was Lucky enough to fall upon Luv Toyota! I am absolutely thrilled with the Service I received! From my Salesman Andy to the Manager Al, they all treated me with their utmost attention and made me feel like I was doing business with family! I highly recommend them over any of the others in the 100 mile driving range. No games! No gimmicks! No hiding numbers! Real People with NO BS! LOVE Luv Toyota! More
my experience with Luv Toyota was wonderful, My experience with Luv Toyota was wonderful Everyone was extremely helpful all my questions were addressed and I couldnt be happier with my Rav My experience with Luv Toyota was wonderful Everyone was extremely helpful all my questions were addressed and I couldnt be happier with my Rav 4 More
Great Used Car... Even Better Sales Experience I recently saw a 2016 Toyota Highlander on the Luv Toyota website and it immediately caught my eye. The website had a large number of great photos of I recently saw a 2016 Toyota Highlander on the Luv Toyota website and it immediately caught my eye. The website had a large number of great photos of the vehicle, and I was very interested. I contacted the dealership through the website (Nicole) and made an appointment to test drive the car. I dealt with Al Attard and loved the vehicle after the test drive. But, what I was even more impressed with was the customer-focused atmosphere in the dealership. It started with Al and his friendly and helpful demeanor; he actually wanted to make sure that I was happy with the Highlander and not simply there to make a sale! You can tell a lot about a purchase by the people who stand behind it, and after 40+ years buying cars, I am a committed Luv Toyota customer! More
Service I bought my car here and bring it here for service. I LOVE IT! Every time I bring it for an oil change, its done fast and they even make my car look I bought my car here and bring it here for service. I LOVE IT! Every time I bring it for an oil change, its done fast and they even make my car look pretty before giving it back!! I HIGHLY recommend! More
Sweet Ride!!!! Initially I came in (after talking to Al Attard) to save $10,000 ! I had just come home from another dealership with some pretty high numbers. Then I Initially I came in (after talking to Al Attard) to save $10,000 ! I had just come home from another dealership with some pretty high numbers. Then I got a "we want your car" marketing gimmick in the mail from LUV. I called Al. I had told him I was looking at vehicles and this was the price I got and he said I could save a lot of money and still get all the bells and whistles that I wanted. I went. I saw. But, something held me back. I have had a Highlander - and even though the new Rav4's are bigger........it still wasn't a Highlander. I came back. We talked .... they found EXACTLY what I wanted. More
Terri was great finance manager not so much We were prepared to purchase a 2013 Rav 4. Test drove it and loved it. They low balled us on our trade. I came home and ran the same report through Ke We were prepared to purchase a 2013 Rav 4. Test drove it and loved it. They low balled us on our trade. I came home and ran the same report through Kelly blue book and the number was off by $2,000. They put in the wrong info for our car and put it in as a regular convertible and not the touring turbo that we were selling. Also put it in as fair condition and I believe our car was good or very good, seeing as it has no scratches on it and runs great! Very disappointed and will never do business with this car dealership ever. I think they saw us as suckers and tried to real us in. Well, we are purchasing a new car from another dealership and will probably be buying a truck in a year. So if $40,000 is worth $2,500, I guess I am the sucker! More