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LaFontaine Buick GMC of Ann Arbor
Ann Arbor, MI
889 Reviews
LaFontaine Buick GMC Ann Arbor is one of over 50 dealerships operated by the prestigious LaFontaine Automotive Group. In 1980, Michael and Maureen Fontaine saw an opportunity to build an incredible family legacy and positively impact their community when they opened their first dealership in Dearborn. The couple was determined to redefine the traditional dealership experience and offer customers and their employees something unique—a personalized experience defined by integrity, passion, and respect.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 889 reviews
October 18, 2026
Very attentive to customer needs and very quick turn around to get me back on the road. They did me a great service to get me quickly into a new ride. Thank you! around to get me back on the road. They did me a great service to get me quickly into a new ride. Thank you! More
by brakechan
Verified CustomerEmployees Worked With
Tommy
October 15, 2026
Friendly and very helpful dealership staff. Recommend to others to purchase and get vehicle service. Recommend to others to purchase and get vehicle service. More
by lewisbelynda
October 14, 2026
I had a positive first time experience at LaFontaine Buick GMC of Ann Arbor, epecially with Riann, my sales consultant. Buick GMC of Ann Arbor, epecially with Riann, my sales consultant. More
by jmclain
October 12, 2026
I wasn’t expecting them to keep my vehicle, but they did! Lucky they set me up with a rental car for the couple of days they worked on my car. Service was great! Communication was outstanding! Will defin Lucky they set me up with a rental car for the couple of days they worked on my car. Service was great! Communication was outstanding! Will definitely go back! More
by stephanie_e_hill
Employees Worked With
Dave
October 12, 2026
The service department was welcoming. Alissa listened to my list, understood why I was there, and kept me informed about what was going on with my car. They fixed one of my issues. For th Alissa listened to my list, understood why I was there, and kept me informed about what was going on with my car. They fixed one of my issues. For the other two issues, they couldn't recreate them and couldn't address them: the engine cutting off in traffic and a stutter start. One area for improvement is ensuring everyone in the service department has access to and knowledge of the GM corporate service database. When I called about my engine cutting off in traffic a couple of months ago, I spoke with Brent, and he found information on the issue and told me engineering was addressing it, but they didn't have a solution yet. When I mentioned that to Alissa, she could not find the same information. Overall, I had an excellent experience with the service department. More
by trena.brannon
Employees Worked With
Alissa (5 stars) and Brent (5 stars). I felt they both listened when I explained the problems I was having and I feel like they did their best to help me.
October 11, 2026
I really like this dealership but was disappointed when I was told that a technician couldn’t disconnect or bypass the service airbag alert on my 2005 GMC Sierra due to the extinct part. My neighbor said it was told that a technician couldn’t disconnect or bypass the service airbag alert on my 2005 GMC Sierra due to the extinct part. My neighbor said it could be easily done and he would do it for me. More
by HARRISONOJ4965
Employees Worked With
Service Rep: Alyssa Langworthy, Technician: Paul Householder
October 11, 2026
Service department is consistently good here. I have never had a bad experience with this dealership, and good service experiences have led me to purchase multiple vehicles from this group of de I have never had a bad experience with this dealership, and good service experiences have led me to purchase multiple vehicles from this group of dealerships More
by John B
Employees Worked With
Dave Yanko
