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LaFontaine Buick GMC of Ann Arbor
Ann Arbor, MI
539 Reviews
LaFontaine Buick GMC Ann Arbor is one of over 50 dealerships operated by the prestigious LaFontaine Automotive Group. In 1980, Michael and Maureen Fontaine saw an opportunity to build an incredible family legacy and positively impact their community when they opened their first dealership in Dearborn. The couple was determined to redefine the traditional dealership experience and offer customers and their employees something unique—a personalized experience defined by integrity, passion, and respect.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 539 reviews
February 27, 2026
I wish they would leave me alone. Tried to unsubscribe,you just don't listen. Tried to unsubscribe,you just don't listen. More
by buff71
Verified Customer
February 27, 2026
This was our first warrantee work on our 2024 GMC Acadia and the experience could not have been better. Brent Steenbergh welcomed and listened to our multiple issues and set a plan to get repairs done in a and the experience could not have been better. Brent Steenbergh welcomed and listened to our multiple issues and set a plan to get repairs done in a timely fashion. The fact that you provide progress videos of issues found and plan to fix is extraordinary. What a great communication tool. Our experience could not have gone better. Thanks to Brent and the service crew. More
by jacotimtd
Employees Worked With
Brent Steenbergh
February 27, 2026
Great customer service! Water and coffee available and not the cheap stuff. I particularly loved the inspection videos. Water and coffee available and not the cheap stuff. I particularly loved the inspection videos. More
by jamarwhite05
Employees Worked With
Other Employees :
Adam is great too
February 27, 2026
Adam in the service department was absolutely fantastic. The whole staff and experience was incredible. In and out with no problems. I would make the extra drive to use this service department again. The whole staff and experience was incredible. In and out with no problems. I would make the extra drive to use this service department again. More
by mikewisusik
Employees Worked With
Adam in service. 5⭐️
February 27, 2026
This dealership was really good. I immediately felt at home and comfortable. Absolutely no pressure. My salesman was Dean. He made everything super easy. The real Star of the dealers I immediately felt at home and comfortable. Absolutely no pressure. My salesman was Dean. He made everything super easy. The real Star of the dealership was Cam. He is the car porter. Just an absolute legend. I can honestly say that I don’t think I would’ve bought my truck had it not been for him. More
by mikewisusik
Employees Worked With
Dean, is the only person I dealt with.
February 26, 2026
I made an appointment for 5 for an oil change. I arrived 10 minutes early. They had the car in the shop before 5. They changed a couple of filters and oil change and tire rotation(adding air to th I arrived 10 minutes early. They had the car in the shop before 5. They changed a couple of filters and oil change and tire rotation(adding air to the tires). I was ot the door around 6. Great service and information. I will be back! More
by HSNAY57
Employees Worked With
Dave and Brianne
February 25, 2026
Very quick oil change and tire rotation, I was probably one of the first customers of the day. Everyone very friendly! one of the first customers of the day. Everyone very friendly! More
by NKAYKOEHLER
Employees Worked With
February 25, 2026
Wonderful and easy experience. Just the car I needed and wanted. Shawn is the best! Just the car I needed and wanted. Shawn is the best! More
by lizclark824
February 24, 2026
Dave Hunt was great to work with. The process was smooth, and the vehicle I ordered came faster than excepted. Very happy with the overall purchasing process. The process was smooth, and the vehicle I ordered came faster than excepted. Very happy with the overall purchasing process. More
by BG
Employees Worked With
Dave Hunt
