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LaFontaine Buick GMC of Ann Arbor

Ann Arbor, MI

4.8
726 Reviews
LaFontaine Buick GMC Ann Arbor is one of over 50 dealerships operated by the prestigious LaFontaine Automotive Group. In 1980, Michael and Maureen Fontaine saw an opportunity to build an incredible family legacy and positively impact their community when they opened their first dealership in Dearborn. The couple was determined to redefine the traditional dealership experience and offer customers and their employees something unique—a personalized experience defined by integrity, passion, and respect.
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500 Auto Mall Drive

Ann Arbor, MI

48103

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Showing 726 reviews

June 10, 2026

The service department was efficient, professional, and responsive. I have no hesitation for future maintenance needs. More

by MATTMAHLER74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave
Jun 11, 2026 -

LaFontaine Buick GMC of Ann Arbor responded

Hi, thank you so much for your positive comments about LaFontaine Buick GMC Ann Arbor! Feel free to reach out to us if you need anything. Have a wonderful day.

June 10, 2026

Brent was great to work with. Still waiting for sales to call me about a new vehicle and trade in More

by patti.hagopian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent
Jun 11, 2026 -

LaFontaine Buick GMC of Ann Arbor responded

Hello, we appreciate you taking the time to leave us this feedback. We would like the opportunity to address your concerns. Please reach out to our General Sales Manager, John Hurley, at jhurley@lafontaine.com when you have a chance. Thank you, and we look forward to hearing from you.

June 10, 2026

I really quite unhappy with the cost of an oil change. The additives are expensive and you get the impression that if you don't use the car will fall apart. The women gave me no indication of the cost. I More

by mjandy2011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Stephanie Skinner
1.0
This rating includes all reviews, with more weight given to recent reviews.
Carlito Mojica
1.0
This rating includes all reviews, with more weight given to recent reviews.
Debbie Saro
1.0
This rating includes all reviews, with more weight given to recent reviews.
Max Muncey
1.0
This rating includes all reviews, with more weight given to recent reviews.
William Burnette
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2026 -

LaFontaine Buick GMC of Ann Arbor responded

Hi, thank you for taking the time to leave us your honest feedback. When you have an opportunity, please reach out to our Service Manager, TJ Fisher, tfisher@lafontaine.com so we can try to restore your confidence in our business. Thank you again for taking the time to reach out to us, and we hope to hear from you soon.

June 08, 2026

Super nice team and great service. I'm happy to come back again soon. Thanks again all. Service is exactly what it should be. More

by jordan.martz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlito Mojica
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Hurley
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Burnette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2026 -

LaFontaine Buick GMC of Ann Arbor responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at LaFontaine Buick GMC Ann Arbor. We are always more than happy to assist you if anything else comes up. Take care!

June 08, 2026

Are salesperson Caleb Christoff made buying my new truck easy every step of the way More

by cparks57
Recommend Dealer
Yes
Employees Worked With
Caleb Christoff, 5 star
Jun 11, 2026 -

LaFontaine Buick GMC of Ann Arbor responded

Hello, we appreciate your positive review about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!

June 08, 2026

They were willing to bring in the car I wanted. No pressure to buy what is on the lot. More

by blomgrJ
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Collin
Jun 08, 2026 -

LaFontaine Buick GMC of Ann Arbor responded

Hi, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!

June 07, 2026

Dave Yanco was the only person I spoke to during the diagnosis and repair. Good communication in person and phone contacts. I hope the problem has been resolved. I have only driven the car home since t More

by ATRUEBLUEGUY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Yanco
Jun 08, 2026 -

LaFontaine Buick GMC of Ann Arbor responded

Hi, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!

June 07, 2026

Anthony was very helpful. I would highly recommend him. He was very helpful and patient when explaining the new technology to me. More

by laoryon
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Don't remember any names
Jun 08, 2026 -

LaFontaine Buick GMC of Ann Arbor responded

Hi, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!

June 05, 2026

I had a wonderful experience at this dealership. Jeff DiRosa really made it as easy and stress free as possible to get everything done. Helped me find the perfect truck and even handled all the hass More

by cutreracecilia
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephanie Skinner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlito Mojica
5.0
This rating includes all reviews, with more weight given to recent reviews.
Debbie Saro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Max Muncey
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Hurley
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Burnette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff DiRosa 5 stars!
Jun 07, 2026 -

LaFontaine Buick GMC of Ann Arbor responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 04, 2026

I went in to buy a car the process was very fast and the salesperson got me exactly what I wanted within a week. More

by tony15309
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Dirosa
Jun 05, 2026 -

LaFontaine Buick GMC of Ann Arbor responded

Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

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