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LaFontaine Buick GMC of Ann Arbor

Ann Arbor, MI

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Reviews
Vehicles
4.8
651 Reviews
LaFontaine Buick GMC Ann Arbor is one of over 50 dealerships operated by the prestigious LaFontaine Automotive Group. In 1980, Michael and Maureen Fontaine saw an opportunity to build an incredible family legacy and positively impact their community when they opened their first dealership in Dearborn. The couple was determined to redefine the traditional dealership experience and offer customers and their employees something unique—a personalized experience defined by integrity, passion, and respect.
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500 Auto Mall Drive

Ann Arbor, MI

48103

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Showing 651 reviews

April 28, 2026

The dealership was very clean. The appearance was very appealing. Sean Clark was absolutely marvelous. Walked us through every procedure regarding the car and the paperwork has a v More

by CHARMARK049
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Trade-in Experience
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Recommend Dealer
Yes
Employees Worked With
John Hurley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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April 25, 2026

Heidi was wonderful to work with. The whole team worked together so we could take vehicle home. More

by kendrakuhn03
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Finance Experience
Recommend Dealer
Yes
Employees Worked With
Heidi Keck
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Apr 28, 2026 -

LaFontaine Buick GMC of Ann Arbor responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at LaFontaine Buick GMC Ann Arbor! Please don't hesitate to reach out if there's anything additional we can do for you.

April 24, 2026

Shelly was outstanding to work with. Super professional and very knowledgeable she made my experience easy, and enjoyable More

by outback2326
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Recommend Dealer
Yes
Employees Worked With
Shelly and Craig were amazing to work with
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Apr 28, 2026 -

LaFontaine Buick GMC of Ann Arbor responded

Hello, we're happy you found our staff to be so supportive during your experience here at LaFontaine Buick GMC Ann Arbor. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 24, 2026

Thank you for your engagement and timely handling of my vehicle concerns - very much appreciated! More

by SKH
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent
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Apr 28, 2026 -

LaFontaine Buick GMC of Ann Arbor responded

Hello, we appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

April 23, 2026

Courteous, thorough, and prompt service Word word word word word word word word word word More

by DROMAZOS
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Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Brent Steenbergh
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Apr 27, 2026 -

LaFontaine Buick GMC of Ann Arbor responded

Hello, we really appreciate your feedback! If you have any further questions, please don't hesitate to reach out!

April 22, 2026

Alissa was my service technician and she got me checked in promptly. I was in for oil change and tire rotation while I waited. She did a great job and my mechanic Kat did a fantastic job inspecting my car. More

by Beetle Bj 2012
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Alissa and Kat
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Apr 26, 2026 -

LaFontaine Buick GMC of Ann Arbor responded

Hi, we appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

April 22, 2026

Everyone was knowledgeable, informative, & friendly. The facility was exceptional clean & the lounge area was comfortable. More

by douglasnancy2.1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Hurley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 26, 2026 -

LaFontaine Buick GMC of Ann Arbor responded

Hello, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

April 22, 2026

David Hunt was very professional, friendly and patient with us. He not only answered all our questions fully but waited patiently while we pondered all the decisions we needed to make. This is by far the More

by spainhowmi2
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Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephanie Skinner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlito Mojica
5.0
This rating includes all reviews, with more weight given to recent reviews.
Debbie Saro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Max Muncey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 27, 2026 -

LaFontaine Buick GMC of Ann Arbor responded

Hi, thank you for your kind review; we are happy to pass along your comments to David here at LaFontaine Buick GMC Ann Arbor! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 21, 2026

The dealership itself was very clean, and the people were very friendly. Shawn Clark is a really great guy. He knew his vehicle very well, very helpful. I would go back to Shawn again More

by CHARMARK049
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Hurley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 27, 2026 -

LaFontaine Buick GMC of Ann Arbor responded

Hi, thank you for your kind review; we are happy to pass along your comments to Shawn here at LaFontaine Buick GMC Ann Arbor! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 21, 2026

Jeff was fantastic, helpful, and communicative throughout the entire process. I was pleased with my experience and am a repeat customer of Lafontaine Buick GMC of Ann Arbor More

by lhurd1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
jeff
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Apr 25, 2026 -

LaFontaine Buick GMC of Ann Arbor responded

Hi, thank you for your kind review; we are happy to pass along your comments to Jeff here at LaFontaine Buick GMC Ann Arbor! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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