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LaFontaine Buick GMC of Ann Arbor

Ann Arbor, MI

Overview
Employees
Reviews
Vehicles
4.7
364 Reviews
LaFontaine Buick GMC Ann Arbor is one of over 50 dealerships operated by the prestigious LaFontaine Automotive Group. In 1980, Michael and Maureen Fontaine saw an opportunity to build an incredible family legacy and positively impact their community when they opened their first dealership in Dearborn. The couple was determined to redefine the traditional dealership experience and offer customers and their employees something unique—a personalized experience defined by integrity, passion, and respect.
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500 Auto Mall Drive

Ann Arbor, MI

48103

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Showing 364 reviews

October 18, 2025

Great overall service from scheduling to the quality of the customer service it was a top notch experience. More

by Randy.vincejr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Yanko
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Oct 22, 2025 -

LaFontaine Buick GMC of Ann Arbor responded

Hi, we really appreciate your positive review! We are always more than happy to assist you if anything else comes up. Take care!

October 18, 2025

Not the personal care I’m used to from a Dealership. Disappointing and frustrating transaction. More

by Cobaltjc70
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Phone
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Oct 22, 2025 -

LaFontaine Buick GMC of Ann Arbor responded

Hi, thank you for taking the time to leave us your honest feedback. We would like the opportunity to address your concerns. Please reach out to our General Sales Manager, John Hurley, at (734) 274-5751 or jhurley@lafontaine.com when you have a chance. Thank you, and we look forward to hearing from you.

October 18, 2025

Adam helped make my service experience great! He was knowledgeable, helpful and answered all my questions. More

by megbolen711
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Blackwell
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Oct 22, 2025 -

LaFontaine Buick GMC of Ann Arbor responded

Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 18, 2025

Was satisfied with service level. Would go back for another vehicle. Salesman was very knowledgeable about what we needed More

by pawson60
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Colin
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Oct 22, 2025 -

LaFontaine Buick GMC of Ann Arbor responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

October 18, 2025

Nice and friendly salesman. Clean place. It’s ridiculous that I have to write 15 words to give my salesperson an excellent review More

by SWARTZCREEKS
Recommend Dealer
Yes
Employees Worked With
Sam
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Oct 23, 2025 -

LaFontaine Buick GMC of Ann Arbor responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 17, 2025

They are always great to deal with! They helped us when our car was totaled two years ago! We needed a car quickly as we were leaving for Florida in less than a week! Because they were More

by lindamarlatt1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Damon
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Oct 21, 2025 -

LaFontaine Buick GMC of Ann Arbor responded

Hi, thank you for sharing your positive experience. Please don't hesitate to reach out if there's anything additional we can do for you.

October 15, 2025

Friendly professional atmosphere. . staff listen and are diligent. My sales guy Dean was very good at keeping me apprised of progress in finding the Buick we needed. More

by afm0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Will burnette
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Oct 18, 2025 -

LaFontaine Buick GMC of Ann Arbor responded

Hi, we're happy you found our staff to be so supportive during your experience here at LaFontaine Buick GMC Ann Arbor. Feel free to reach out to us if you need anything. Have a wonderful day.

October 15, 2025

Everytime we call Will Burnett he doesn't call us back, we told only go thru huntington, you used 4 others ,went against my credit scores. Not happy More

by tom-n-margie
Trade-in Experience
Recommend Dealer
No
Employees Worked With
Carlito Mojica
1.0
This rating includes all reviews, with more weight given to recent reviews.
Max Muncey
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Will Burnett
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Oct 18, 2025 -

LaFontaine Buick GMC of Ann Arbor responded

Hello, we regret to hear that you had this experience with us. We'd like the opportunity to turn your experience around. Please reach out to our General Sales Manager, John Hurley, at (734) 274-5751 or jhurley@lafontaine.com at your earliest convenience to discuss how we can turn this experience into a positive one.

October 15, 2025

I will be back in the future to buy my next vehicle, from here great place More

by rsieg454
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sales
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Oct 18, 2025 -

LaFontaine Buick GMC of Ann Arbor responded

Hello, thank you for sharing your positive experience! We are always more than happy to assist you if anything else comes up. Take care!

October 13, 2025

Professional, great environment, Great welcome, Great experience. Professional, friendly, helpful, great service, great experience, great to work with, informative, attentive. Will come again More

by lilliesbg
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dale Newman
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Oct 16, 2025 -

LaFontaine Buick GMC of Ann Arbor responded

Hi, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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