LaFontaine Cadillac Buick GMC
Highland, MI
Filter Reviews by Keyword
By Type
Showing 929 reviews
I went to LaFontaine to inquire into leasing a new I went to LaFontaine to inquire into leasing a new Cadillac as the previous dealer I had been working with was unresponsive to my requests for assis I went to LaFontaine to inquire into leasing a new Cadillac as the previous dealer I had been working with was unresponsive to my requests for assistance. I was immediately greeted by Grace Perez Justice when I walked in and from then on Grace took care of all of my needs in a professional, expeditious and courteous manner. Grace was able to put me into a new lease for a Cadillac for over $130.00 less per month than the dealer I had been leasing from. Additionally, she took care of all of the requirements for my old Cadillac lease turn in despite the fact that the lease was through a credit union and not GM. Grace responded to all of my emails immediately with respect to lease turn in questions and repairs to my old vehicle despite the fact that this was not her department. Grace made the leasing of a new vehicle, which I normally view as a tedious chore, an enjoyable experience. I will recommend Grace and LaFontaine to all of my friends and family and I look forward to a continuing relationship with Grace and LaFontaine for all of my future leasing needs. More
This is the 2nd vehicle I have purchased from Lafontaine Buick GMC Cadillac this year. Our sales associate for both transactions has been Kenn Elliot. Kenn is a true professional and does not apply any pr Buick GMC Cadillac this year. Our sales associate for both transactions has been Kenn Elliot. Kenn is a true professional and does not apply any pressure. He is very flexible and lets you work through the deal at your own pace. I am impressed with his knowledge and committment. It is a 45-minute drive to the dealership but the travel time has been worth it to work with this world class organization. More
Garnell was great to work with. He made the purchase of a new vehicle painless and open. He also reviewed more discounts which other dealerships did not look for or find. I would definitely return for my a new vehicle painless and open. He also reviewed more discounts which other dealerships did not look for or find. I would definitely return for my future car needs. I got no vibes of a shady car deal, which is most impressive and why I will return. More
Harvey was informative, concerned and able to find me the vehicle of my needs, without pressure. I truly enjoyed working with him and would recommend anyone looking to purchase a vehicle to see him. vehicle of my needs, without pressure. I truly enjoyed working with him and would recommend anyone looking to purchase a vehicle to see him. More
I had been trying to figure out what type of vehicle I wanted for months. The color, the style, the manufacturer, you name it. I signed up for the Costco Auto program, thinking "let's see what happens". wanted for months. The color, the style, the manufacturer, you name it. I signed up for the Costco Auto program, thinking "let's see what happens". I received a call from Costco within 10 minutes, and a call from LaFontaine GMC within 10 minutes of that phone call. I'm still thinking "let's see what happens". I went into the dealership with the car buyers attitude of "caution". I was met immediately at the entrance, even saw my name on the schedule board, and was introduced to my sales person Kim Harbaugh. She answered all of my questions and even anticipated ones I wanted to ask, without being pushy. The communication was and has been excellant, even after signing on the dotted line. I already have, and will continue to recommended the dealership and Jill to friends and business contacts. I'm surprised how satisfied I have been with this experience. The only problem - I'm "trying" to find something wrong with something, and I haven't. It has also given me an overall better feeling about General Motors. More
LaFontaine gave me the best pricing. I went to Novi Cadillac which is closest to home, but their pricing was eratic. So I called Lafontaine to get a price from them. Their pricing was considerably le Cadillac which is closest to home, but their pricing was eratic. So I called Lafontaine to get a price from them. Their pricing was considerably less and they honored everything they said they would. Good prices and honesty is what you need from a good car dealer. I will certainly go back go LaFontaine first next time I am in the market for a new car. More
My experience was awesome! The service was first class and the atmosphere could be described as "Family Environment". The price that I was given was so amazing and the staff -- the LaFontaine crew -- Exc and the atmosphere could be described as "Family Environment". The price that I was given was so amazing and the staff -- the LaFontaine crew -- Excellent. I literally walked away from the dealership with tears in my eyes -- it was an early Christmas present for me. Would I go back? Absolutely -- is there any other dealership to go to? Absolutely not! More
Garnell was a super salesperson who went the extra mile to make my Cadillac lease special. My brand new shiny Cadillac Coupe was delivered to my office with roses. The vehicle is terrific and Garnell i to make my Cadillac lease special. My brand new shiny Cadillac Coupe was delivered to my office with roses. The vehicle is terrific and Garnell is the guy you should have assist you with your next purchase! More
David understands the requirements of the client and works with highest professinalism to get them what they need. He has made our car shopping experience a breeze at LaFontaine. When a problem was enco works with highest professinalism to get them what they need. He has made our car shopping experience a breeze at LaFontaine. When a problem was encountered he handled it with the same professionalism and deserves to be given excellent rating on handling it. Infact we found LaFontaine overall to be a outstanding quality, service oriented dealership and enjoyed our interaction with every individual at the dealership. Keep up the great job. More
Dave Gough was wonderful. He worked on getting us a great deal, gave us a great lunch, provided comic relief and in the end a great car and a pumpkin and a rose to boot. I will definitely be sending m great deal, gave us a great lunch, provided comic relief and in the end a great car and a pumpkin and a rose to boot. I will definitely be sending my friends and family to work with Dave and will be back in six months to purchase another vehicle for my wife. Gary Montgomery More