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LaFontaine Chrysler Dodge Jeep Ram FIAT of Lansing
Lansing, MI
678 Reviews
The LaFontaine family’s heritage selling cars dates back over 40 years. We are proud to say we are still family-owned and dedicated to bringing “The Family Deal” to communities all over Michigan. LaFontaine Chrysler Dodge Jeep RAM FIAT Lansing joined LaFontaine Automotive Group in 2016. The LaFontaine family acquired this store from the Snethkamp family that had previously owned store for 30+ years and has continued on the family-owned tradition of delighting customers and giving back to the community.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 678 reviews
Verified Customer
May 14, 2025
The worst sold me transmission fluid to to off my power steering reservoir and my vehicles steering rack was destroyed because of it, promised they would fix it then put the blame on me, claiming it was le steering reservoir and my vehicles steering rack was destroyed because of it, promised they would fix it then put the blame on me, claiming it was leaking before i brought it in, something they would never have been able to know. They even told me and have on the paper they gave me the wrong product but cant own up their mistake. DO NOT RECOMMEND TO ANYBODY TO EVER DEAL WITH THIS KIND OF PEOPLE. Beware!!! More
by Kinghollywood88
Employees Worked With
Shawn Bundy, Xavier Bender
November 29, 2024
Fraud! False advertisement! No empathy! They finesse you, co-hoarse you into an agreement and when something goes wrong they will not help you. With documen False advertisement! No empathy! They finesse you, co-hoarse you into an agreement and when something goes wrong they will not help you. With documentations and pictures and evidence calls and text messages. My vehicle a 2024 Jeep broke down 3 days after leaving the lot Jose Galo said it was looked at by professionals and I shouldn’t have a problem. I was without a vehicle for a week. I contacted Lafontaine multiple times asking to speak with a manager, the manager blew me off until I told them I was contacted lawyers, he then finally helped me and gave me a rental for use until my vehicle was done in the shop. I left a review And was contacted multiple times after to “delete my review because my problem was solved” I would love to tell my story is anyone need more information! More
by Kenishia Williams
Employees Worked With
Jose Galo, Liam, And the supervisor that helped me sign my agreement name starting with a B.
June 26, 2024
Insufficient communication on time for Grand Cherokee (cams and lifters took 7 days) repair and then recommended replacement of a radiator with pricing for parts exceeding the type required and cost for (cams and lifters took 7 days) repair and then recommended replacement of a radiator with pricing for parts exceeding the type required and cost for V8 model vs V6. Worst part was I refused replacement of radiator and 4000 miles later absolutely no issue at all. Also filled back tires with 72lbs of pressure for some reason… Would never recommend going to this unprofessional operator. More
by Okemosman
Employees Worked With
Several
May 13, 2023
I found a 2012 Camaro convertible on their website and after speaking with a salesperson made a call to my credit union. My credit union found the car on their website, there was a safety inspection poste after speaking with a salesperson made a call to my credit union. My credit union found the car on their website, there was a safety inspection posted that showed the car was unsafe to drive. The salesperson knew nothing about this so I called the service manager who was going to look into it and call me back but never did. I then sent an email to the general manager of the dealership but he has not responded either except to lower the price $200 online. They know the car is unsafe but are still trying to sell it as is. More
by kd88976
Employees Worked With
Moustapha Lo
