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LaFontaine Chrysler Dodge Jeep Ram and Fiat of Lansing
Lansing, MI
297 Reviews
The LaFontaine family’s heritage selling cars dates back over 40 years. We are proud to say we are still family-owned and dedicated to bringing “The Family Deal” to communities all over Michigan. LaFontaine Chrysler Dodge Jeep RAM FIAT Lansing joined LaFontaine Automotive Group in 2016. The LaFontaine family acquired this store from the Snethkamp family that had previously owned store for 30+ years and has continued on the family-owned tradition of delighting customers and giving back to the community.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 297 reviews
September 18, 2025
The service representative was excellent and I am happy with my new tires. But although I arrived on time for my 9:00 AM appointment, I waited 2.5 hours for the work to be completed. I feel like I was put with my new tires. But although I arrived on time for my 9:00 AM appointment, I waited 2.5 hours for the work to be completed. I feel like I was put behind a couple of walk in customers and can’t help but wonder why I bothered to make an appointment. More
by Beepa12
Verified CustomerEmployees Worked With
Andy Porter
September 17, 2025
Liam was great to work with. Worked out my trade and answered all of my questions. When we sat down with Emma, she was fantastic as well. Thanks for a great experience all around Worked out my trade and answered all of my questions. When we sat down with Emma, she was fantastic as well. Thanks for a great experience all around! More
by dmgilbert73
September 16, 2025
Mia is wonderful to work with and helped me find the perfect vehicle for me. perfect vehicle for me. More
by marci41527
Employees Worked With
September 15, 2025
Good people! Easy to work with. Tommy was knowledgeable and informative. No problem recommending them. Easy to work with. Tommy was knowledgeable and informative. No problem recommending them. More
by toddburnett
Employees Worked With
September 15, 2025
Thomas knight was so helpful, kind and caring. So thankful for all his help!He always makes me feel care about. So thankful for all his help!He always makes me feel care about. More
by dbostic79
September 15, 2025
Excellent service. Very professional and all were friendly. The store was exceptionally clean. It was great to work with them. Very professional and all were friendly. The store was exceptionally clean. It was great to work with them. More
by nocolorlines
September 15, 2025
Overall I had a great experience at the dealership. All of the staff were very helpful and friendly All of the staff were very helpful and friendly More
by JESSICA.A.BEYER
Employees Worked With
September 13, 2025
Very welcoming, Very clean, Terrific experience, I do miss the paper days tho, kinda hard to follow the numbers when flipping from screen to screen miss the paper days tho, kinda hard to follow the numbers when flipping from screen to screen More
by KMLEHMAN25
