LaFontaine Chrysler Dodge Jeep Ram and Fiat of Lansing - Service Center

Professional, explain in detail what needed to be done. Please check your invoice comp has only 24,500 miles and the invoice shows 28,001. Other than that. Good service Please check your invoice comp has only 24,500 miles and the invoice shows 28,001. Other than that. Good service More

Great communication throughout the entire repair. They took care of their customer. The. Technician did an outstanding job repairing my vehicle. The technicians experience shined with this repair. They took care of their customer. The. Technician did an outstanding job repairing my vehicle. The technicians experience shined with this repair. More

Zane is the best! He has helped me with service on several occasions. He's so friendly and he takes great care of me and my Jeep. He understands my made-up words to de He has helped me with service on several occasions. He's so friendly and he takes great care of me and my Jeep. He understands my made-up words to describe the problems and then explains everything that needs to be done to get things fixed. Zane is very knowledgeable. I have complete confidence in what he tells me. More

Andy provided periodic updates and was very professional. He was also helpful in troubleshooting a problem. He was also helpful in troubleshooting a problem. More

Employees in the Service Department were courteous, friendly and professional. They were knowledgeable and answered questions throughly. friendly and professional. They were knowledgeable and answered questions throughly. More

Great customer service, very professional and responsive, got me in quickly and took care of all my service needs! And washed my car on top of it! got me in quickly and took care of all my service needs! And washed my car on top of it! More

Service was excellent. Xavier was very responsive and explained everything very well. I was very satisfied. Xavier was very responsive and explained everything very well. I was very satisfied. More

I felt that they were not real up front about $49. 95 oil change. Still can't reconcile the invoice of $58.82. They lost the opportunity to sell Me a new Jeep Wrangler later this summer. 95 oil change. Still can't reconcile the invoice of $58.82. They lost the opportunity to sell Me a new Jeep Wrangler later this summer. More

Great service. In and out in under an hour and everyone was friendly and efficient. In and out in under an hour and everyone was friendly and efficient. More

The service manager greeted me on my arrival. I had made an appointment and she knew my vehicle when I arrived. It showed she was prepared and had reviewed my appointment. The vehicle was imme I had made an appointment and she knew my vehicle when I arrived. It showed she was prepared and had reviewed my appointment. The vehicle was immediately taken in and completed in a reasonable period of time. More