Joseph Claudio

I received excellent customer service. The floor manager saved the day witch resulted in a sale later in the day. The floor manager saved the day witch resulted in a sale later in the day. More

by carriebaer59 Verified Customer Verified Customer

Print

Excellent sales man very knowledgeable a great selection of vehicles entire process went very smoothly and quick of vehicles entire process went very smoothly and quick More

by DAVIDJEANNETTE46 Verified Customer Verified Customer

Print

I’ve been dealing with LaFontaine for nearly 2 years, and I’ve never had a problem with their service department, or their body shop when my Jeep needed repair from an accident. I was looking for a work vehi I’ve never had a problem with their service department, or their body shop when my Jeep needed repair from an accident. I was looking for a work vehicle and had tried Facebook marketplace, I also tried another dealer that I had done business with before, but I decided to try LaFontaine and found the exact vehicle I was looking for. It was more than what I needed, but the price was right. Nobody tried to upsell me, the dealer representative I worked with was very accommodating and beyond helpful, despite the fact this wasn’t a big sale. They were even accommodating when I had to step out for a second for some breathing room. Negotiations were friendly and to the point, they agreed to fix a wheel bearing, but honestly, the rest of the van was in great condition for what I was paying for it. The finance person was also helpful. Everyone made the deal stress-free and it was actually saving me time because I didn’t have to go to the Secretary of State. Everything was done there. If you’re looking for a cheap car, these guys inspect their vehicles and you can at least have some confidence that you’re getting some value. You’re also going to get with a private sale. I was duly impressed. I’m keeping these guys in mind for when I have to get a new work vehicle and when I need to replace my personal one. Thanks, Lafontaine. More

by WALTERGRACE2020 Verified Customer Verified Customer

Print

Service was always attentive and made the entire process as painless as possible, as well as being understanding of anything that came up along the way. as painless as possible, as well as being understanding of anything that came up along the way. More

by taloncc Verified Customer Verified Customer

Print

No complaints. Professional environment from start to finish. Very happy with salesman and dealership. Place is very easy to find and close to the highway. Professional environment from start to finish. Very happy with salesman and dealership. Place is very easy to find and close to the highway. More

by Rjohnhartman Verified Customer Verified Customer

Print

Sales person was great. Dealership was clean. Everyone greeted me and had a quick great experience Dealership was clean. Everyone greeted me and had a quick great experience More

by TATROE7 Verified Customer Verified Customer

Print

The best and fast service I ever had,I will let everyone know the excellent I received I appreciate them so very much know the excellent I received I appreciate them so very much More

Print

Justin and the entire LaFontaine team were great to work with in the purchase of our new 2026 Ram 2500. We live in Indiana and just could not find the time to get up to Lansing, but knew they had the truck with in the purchase of our new 2026 Ram 2500. We live in Indiana and just could not find the time to get up to Lansing, but knew they had the truck we wanted with the options we wanted. We were able to complete our entire transaction via phone, email, and DocuSign. We were so worried about doing everything this way, but it was so easy!! They even worked with us on our trade-in (2016 Ram 2500). We were able to figure out a day that worked for one of their drivers to deliver our new truck to us and drive our trade-in back to the dealership. Would HIGHLY recommend LaFontaine CDJR of Lansing to anyone in the market for a vehicle. More

by JMMDBERGMAN Verified Customer Verified Customer

Print

My salesman was extremely helpful and tried to find us the best deal that fit for us 10 out of 10 for experience and 10 out of 10 for hospitality very good experience overall the best deal that fit for us 10 out of 10 for experience and 10 out of 10 for hospitality very good experience overall More

Print

The sales part of the process was quick and easy. Josh put us in a vechical that fit our needs. The rest of the process was a nightmare. It took over 5 hours in 2 different visits to finish and sig Josh put us in a vechical that fit our needs. The rest of the process was a nightmare. It took over 5 hours in 2 different visits to finish and sign the deal. .There was no valid reason to keep us waiting either time. The management and finance department had no reasons to keep us waiting. The tactics of management to keep us waiting was unacceptable in the 1st visit. Then, having one finance guy working at end of the day was also unacceptable on the 2nd visit. The dealership got money in the end and I have new car. I will seek out another dealership if I ever need another car. Please do not follow up. More

by Morden.jason Verified Customer Verified Customer

Print