LaFontaine Chrysler Dodge Jeep Ram of Walled Lake

Good experience, my vehicle was fixed correctly and covered under warranty. Would like to have the use of the loaner with complimentary fuel. covered under warranty. Would like to have the use of the loaner with complimentary fuel. More

Walter was very helpful and kept me updated on my car. Thank you again walter Thank you again walter More

The car buying process was very smooth and efficient. Everything was explained clearly to me. Was very understanding of including my whole family in this process. Everything was explained clearly to me. Was very understanding of including my whole family in this process. More

You only gave me $6000 for my trade-in and turned around and sold it for over 14 grand. I was told you were gonna repaint the truck cause it had some rust on it. I saw it on the sale lot. It was not repaint and sold it for over 14 grand. I was told you were gonna repaint the truck cause it had some rust on it. I saw it on the sale lot. It was not repainted so it’s my own fault. I got scammed by you guys not happy about that. Brought a car in because I played backyard mechanic and messed up the left for caliper. You had it for five working days not counting Sunday Friday through Wednesday charge me 850 some dollars for a caliper and for some reason brake fluid flush I don’t know why that was done but still calipers $151 when you return them, the core as you guys charge me 400 and some dollars now everybody knows the dealer is always more expensive but the work took an hour cause they told me when they started it and when it was finished and then $40 for shop supplies, whatever that is rags really and when they did the caliper, you didn’t replace the bracket you just replaced the caliper and build me for itas I said my previous response I will only use you guys for warranty work not not every day repairs More

My salesman did a great job finding me the exact truck I was looking for was looking for More

Walter was very patient with my circumstances and very helpful. I will also have repairs to my Cherokee serviced at this dealership helpful. I will also have repairs to my Cherokee serviced at this dealership More

Poor service department. They gave me the run around about the diagnosis on my Jeep. They had it 2 weeks. I picked it up and took it to another mechanic and they diagnosis They gave me the run around about the diagnosis on my Jeep. They had it 2 weeks. I picked it up and took it to another mechanic and they diagnosis it in a couple hours. They stated the issue was even in the Chrysler bulletins with a name. I was planning of buying a new car either way but I only purchase vehicles from facilities that can do a good job on the service side. I also had issues with wife Pacifica. This experience didn't just keep me buying from this dealership I am no longer buying Chrysler vehicles. After 40 years they have lost me and my family. More

I had my oil changed and tires rotated. Everything was well done and service person was excellent Everything was well done and service person was excellent More