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LaFontaine Chrysler Dodge Jeep Ram of Walled Lake
Walled Lake, MI
5,963 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 5,963 reviews
August 06, 2026
You only gave me $6000 for my trade-in and turned around and sold it for over 14 grand. I was told you were gonna repaint the truck cause it had some rust on it. I saw it on the sale lot. It was not repaint and sold it for over 14 grand. I was told you were gonna repaint the truck cause it had some rust on it. I saw it on the sale lot. It was not repainted so it’s my own fault. I got scammed by you guys not happy about that. Brought a car in because I played backyard mechanic and messed up the left for caliper. You had it for five working days not counting Sunday Friday through Wednesday charge me 850 some dollars for a caliper and for some reason brake fluid flush I don’t know why that was done but still calipers $151 when you return them, the core as you guys charge me 400 and some dollars now everybody knows the dealer is always more expensive but the work took an hour cause they told me when they started it and when it was finished and then $40 for shop supplies, whatever that is rags really and when they did the caliper, you didn’t replace the bracket you just replaced the caliper and build me for itas I said my previous response I will only use you guys for warranty work not not every day repairs More
by Dfrankstarin
Employees Worked With
Corey, James Lange
August 01, 2026
Poor service department. They gave me the run around about the diagnosis on my Jeep. They had it 2 weeks. I picked it up and took it to another mechanic and they diagnosis They gave me the run around about the diagnosis on my Jeep. They had it 2 weeks. I picked it up and took it to another mechanic and they diagnosis it in a couple hours. They stated the issue was even in the Chrysler bulletins with a name. I was planning of buying a new car either way but I only purchase vehicles from facilities that can do a good job on the service side. I also had issues with wife Pacifica. This experience didn't just keep me buying from this dealership I am no longer buying Chrysler vehicles. After 40 years they have lost me and my family. More
by Chris
Employees Worked With
Curtis
July 22, 2026
Excellent help , knowledge and fun experience finding my new vehicle . Sales person was very helpful knew all right answers. Very friendly went out of their way over all excellent pleasant transaction to new vehicle . Sales person was very helpful knew all right answers. Very friendly went out of their way over all excellent pleasant transaction to my new vehicle. More
by dawnvarcie
Employees Worked With
Noah spurlock
June 27, 2026
Welcoming upon arrival and ready to immediately begin our appointment. I had many questions, and the service person was ready for all and more. I was able to use a coupon for my selected service for what m appointment. I had many questions, and the service person was ready for all and more. I was able to use a coupon for my selected service for what my time would allow for but intend to return to use another coupon soon. More
by Pmsistis
Employees Worked With
Mike Weinstein
June 23, 2026
The sales team was efficient, and they made the whole process easy-breezy! We were out-of-state buyers, and they accommodated our travel times and worked with great communication over email and text. process easy-breezy! We were out-of-state buyers, and they accommodated our travel times and worked with great communication over email and text. More
by Angelbuck21
Employees Worked With
Jason and Amanda Spender
