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LaFontaine Chrysler Dodge Jeep Ram of Walled Lake

Walled Lake, MI

4.5
5,901 Reviews

1111 S Commerce Road

Walled Lake, MI

48390

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Showing 5,901 reviews

September 16, 2022

Do not purchase your vehicle from this dealer. I purchased a brand new Jeep over a month ago and can no longer drive it because I do not have a license plate yet. The communication from both my More

by jkrugger
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
John Xia
June 23, 2022

This the best dealership call Greg Pontack he can get u anything u looking for More

by Randaltumbling
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Greg Pontack
June 21, 2022

Emailed salesman, took some back and forth, esigned all paperwork, picked up vehicle and only spent a short time at dealership More

by michaelkoenigs
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Stan Rida, Chuck Dufort
March 08, 2022

Service dept is absolutely horrible. No call backs have had my jeep for 5 weeks now. Fixed the wrong thing and now waiting to fix the right thing. Communication is everything and they d More

by Jpresley1972
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
John service manager, Mike Weinstein
February 24, 2022

Beware this is NOT the service department of Shuman Chrysler. As is the case in most instances of buyouts, change is proving to be POOR. This one is on me though as I gave the service department a sec More

by Rafael
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
Ryan or Andrew?
January 14, 2022

I leased my Grand Cherokee from Tony S.He was very I leased my Grand Cherokee from Tony S. He was very knowledgeable and helpful during this transaction and didn’t mind me calling him with questions a More

by debra_williford
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Tony S.
January 04, 2022

Been a loyal customer for over 30 years! Won't be doing business with LaFontaine Chrysler we are done , worst service department ever. Made an appointment for an oil change and to check the, cooling fan in More

by Hatchkat
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
Mike Weinstein
Jan 04, 2022 -

Hatchkat responded

FYI did not work with Mike Weinstein on this issue, he was the old service person "he was wonderful to work with the new guy was not on your list Ryan Mr. Rude!

December 29, 2021

The only thing they did great was live up to every stereotypical slimy used car sales lot. Dishonest through the whole process. Not transparent about the product or the financials. Unwilling to negoti More

by autobot
Customer Service
Overall Experience
Recommend Dealer
No
Employees Worked With
Jeremy Kenney
December 20, 2021

BUYERS BEWARE. Car was misrepresented. I shipped a vehicle that was in “perfect condition.” Everything was supposed to be working. I received the vehicle and there is rust in four locations on the b More

by stevepeterson1
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
Gregory Pontack, Bryce Carter
October 29, 2021

WOW! This dealership is THE BEST of all. We have dealt with LaFONTAINE Highland, & Fenton, Traverse City Jeep, Brighton Jeep & the former Rose Jeep, over the past 26 years. By far, Walled Lk far surpasses More

by pammyrich.2007
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Stanley Rida. John Rossi,mgr
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