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LaFontaine Chrysler Dodge Jeep Ram of Walled Lake

Walled Lake, MI

4.6
5,944 Reviews

1111 S Commerce Road

Walled Lake, MI

48390

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Showing 5,944 reviews

January 04, 2018

Jeep radio issues Chris Graham was very friendly and helpful. I found Shuman's to be convenient, well located and a friendly dealership. They were also very prompt. Tha More

by Marcy Watzke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Graham
Jan 05, 2018 -

LaFontaine Chrysler Dodge Jeep Ram of Walled Lake responded

You are very welcome Marcy! We are always happy to help and we're glad that Chris could be friendly. If you need anything else, let us know!

January 03, 2018

Petro grand cherokee I wanna start off saying thank you for the mangment at shuman for giving me a great deal on buying my new 2018 grand Cherokee. I called there and Anth More

by Petro79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Babby
Jan 04, 2018 -

LaFontaine Chrysler Dodge Jeep Ram of Walled Lake responded

You're welcome! Thank you for the kind recommendation regarding your experience with Anthony! Our whole team was glad to have the opportunity to help you and your wife into a new Grand Cherokee. We hope you enjoy it! Thank you for choosing Shuman!

January 03, 2018

Expert Customer Service in Service! I have had the pleasure of working Mike Weinstein, Jacqui MacAtee along with their colleauges (Derek I. , Steve U., Dean D., Kendyl M., Chris G., Chri More

by Kem33101
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mike Weinstein, Jacqui MacAtee along with their colleagues (Derek I. , Steve U., Dean D., Kendyl M., Chris G., Chris R. and DJ D.,
Jan 04, 2018 -

LaFontaine Chrysler Dodge Jeep Ram of Walled Lake responded

Thank you for taking the time to share your experience with us! We're thrilled you've had so many great experiences working with our team. That is what we always strive for. Please reach out if we can help you with anything else!

January 03, 2018

Great! Amy was very helpful and did a wonderful job. I'm looking forward to driving my new Jeep. I would definitely recommend working with her to anyone. More

by nopenope
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amy Luoma
Jan 04, 2018 -

LaFontaine Chrysler Dodge Jeep Ram of Walled Lake responded

Thank you for the great feedback about Amy! She is certainly an asset to our team. We hope you're loving your new Jeep!

January 02, 2018

great very satisfied nick was courteous, knowledgeable. he stay late on a holiday weekend to complete the deal. it was important for me to get the van and he made it happ More

by ekdixon63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
nick Dalsasso, Streve Smith
Jan 03, 2018 -

LaFontaine Chrysler Dodge Jeep Ram of Walled Lake responded

Congratulations on your new van, and thank you so much for visiting us to help you find it. We are thrilled you love it so much and know you are going to enjoy it for many years to come. If you have any more questions or need anything else, we would love to serve you again in the future. We hope you have a wonderful day!

December 31, 2017

Accommodating and Friendly Working with Kurt over two months on one specific truck. I travel for work so most of our correspondence was over email. He always responded and was More

by Dfinch04
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kurt Daehnert
Jan 03, 2018 -

LaFontaine Chrysler Dodge Jeep Ram of Walled Lake responded

We're happy to hear that Kurt took such great care of you! It's good to know that his communication was always prompt, and that he got all your questions answered. That level of customer service is what we pride ourselves on. Thank you for your great review, and congratulations on your new truck!

December 29, 2017

Very Satisfied We've been dealing with Shuman Motors for nearly 30 year. It has always been an excellent experience in every way. Would recommend this dealership v More

by G & C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sales rep. Tim Dalsaso
Jan 02, 2018 -

LaFontaine Chrysler Dodge Jeep Ram of Walled Lake responded

Thank you, we really appreciate your recommendation! We strive to gain your loyalty by exceeding your expectations and providing complete customer satisfaction, and we're proud to know we have provided that for you. We truly value your business and your continued loyalty here at Shuman. We look forward to your return!

December 29, 2017

Great experience. We had a great experience at Shuman's dealership when buying our Cherokee Trailhawk, Nick is a great Sales Consultant, he provided clear information a More

by eVic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Dalsasso
Jan 02, 2018 -

LaFontaine Chrysler Dodge Jeep Ram of Walled Lake responded

Thank you for your positive feedback about your recent experience with us! We pride ourselves on knowledgeable and honest staff members, like Nick, and we are delighted he was helpful with your car buying experience. We hope you are enjoying your new Cherokee Trailhawk, and we look forward to working with you again!

December 28, 2017

New Jeep and great service This was a wonderful experience at Shuman Jeep in Walled Lake. This was my first Jeep and I had a great experience. I've never had a good experience a More

by Mark A Bozich
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Dalsasso, Chris Quackenbush and Bob Shuman
Dec 29, 2017 -

LaFontaine Chrysler Dodge Jeep Ram of Walled Lake responded

Thank you so much for the kind feedback about our staff! We couldn't be more thrilled to hear how wonderful your experience was! We are so happy that we were able to show you how great Jeep's are!

December 28, 2017

Made to feel a valuable customer Nick was very concerned with helping me make the best decisions for my particular needs. He explained details and answered all my questions while ma More

by connie kramer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Dalsasso
Dec 29, 2017 -

LaFontaine Chrysler Dodge Jeep Ram of Walled Lake responded

We are thrilled to hear that Nick was able to provide such a great experience for you! Thank you for taking the time to let us know!

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