LaFontaine Chrysler Dodge Jeep Ram of Walled Lake

GOOD!! We can decide the vehicle quickly. Because of good price offer and quick paper work. My wife is very happy to get new JEEP!! Thanks. We can decide the vehicle quickly. Because of good price offer and quick paper work. My wife is very happy to get new JEEP!! Thanks. More

Professional and Fast This is my second experience with the dealership. Both transactions were handled professionally and very fast. My salesperson (Brian McCoy) understo This is my second experience with the dealership. Both transactions were handled professionally and very fast. My salesperson (Brian McCoy) understood quickly what I was looking for immediately, provided options quickly and delivered on the expectations presented. More

Great Buying Experience On 6/11/15 we met Danny Hami at Shuman while looking for a vehicle. We are in our mid 50's, and have purchased quite a few vehicles, and this was the On 6/11/15 we met Danny Hami at Shuman while looking for a vehicle. We are in our mid 50's, and have purchased quite a few vehicles, and this was the BEST buying experience we have ever had. Although Danny is relatively new to Shuman, he loves his job there and it shows. He is very comfortable to work with, showed us different vehicles, different options on purchase vs. lease, and took the time to get to know us personally. We will definitely go see Danny again when we are in the market for a new car. Thanks again for all your help - we LOVE our new Charger RT - it was an absolute pleasure working with Danny and Shuman! The Conley's More

Sales and Service Hello, I would like to Thank Ryan Edwards and the Sales Team and Finance over in the Used Cars for being helpful and helping me and my family out. Hello, I would like to Thank Ryan Edwards and the Sales Team and Finance over in the Used Cars for being helpful and helping me and my family out. Being a Firefighter, I am need of a very reliable vehicle. Late last year I purchased a 2008 Mercury Mountaineer, I started having trouble with my shifting into forward and reverse, i made an appt. and brought my vehicle in, it was repaired (or so I thought), and was told it was a broken motor mount, after a few days, it began again and was getting worse. I again contacted service and made an appt. after a few days, i had to call them back several times and was finally told that they could not find anything so nothing was wrong. Within a few more weeks, the problem came to an end with the lose of Reverse, I again brought my vehicle back to your service department and was immediately told by your service rep "That needs to go to a Ford Dealership", not a how can we help you? I see you have been in here for the same issue several times before and had only purchased the vehicle a few months ago from us, we will take care of you. It was then taken over to New Hudson Ford dealership where I again had to make several calls to find out what was going on, only to be told by the Ford Dealership Service that the Transmission would need to be replaced at a cost of $4200 and that it was Just out of warranty so it was all me. I was beside myself with anger at the Service departments disrespectful treatment towards a customer. My family had over the last year purchased 3 used vehicles and could not believe how we were treated. I contacted Ryan as a sounding board and for some advise, he and the Financial officer worked their magic and got me into another vehicle (a 2012 Dodge Journey) a vehicle I absolutely love. And am very happy how I taken care of by those guys. Although I am a little upset at the amount of funds I had to put out of pocket (3000) for 2 down payments and car rental while my vehicle was was looked at, I am very happy at the professionalism and degree that Ryan and the Finance group did to help me. I will again continue to refer people to the used and new sales department, but due to the horrific care I received from the Service department, i will advise all those to steer clear. I would like to say that your GM did apologize for the poor service and make sure that I was being treated well by Ryan. I will definitely recommend Ryan for all sales needs. Thank You Very Much Jonathan Faber est quisque fortunae-- Every man is the artisan of his own fortune. IlAppius Claudius Caecus ("the blind"; ca. 340 BC-273 BC) More

Great price I had a very pleasant car buying experience. Mike answered all of my questions quickly and professionally. The negotiation process went smoothly and I I had a very pleasant car buying experience. Mike answered all of my questions quickly and professionally. The negotiation process went smoothly and I feel I received a fair deal on my lease. More

I should have been coming here all along. What a great dealership! I have done business with several other dealers in the past who treat you like nothing more than just another sale. Shuman is What a great dealership! I have done business with several other dealers in the past who treat you like nothing more than just another sale. Shuman is quite the opposite. Scott took care of my needs from the second I pulled into the lot. Gave me a great price for my trade in and did everything he could to make sure the car I purchased was exactly the way I wanted it. I will be moving all of my future business to him and Shuman Chrysler. I can't thank you enough Scott. By the way, someone please tell Mr. Shuman that he has the best ads on the radio. I always love when he does a new one, and find myself listening for them. To be honest, his ads are what brought me in. Keep it up! More

3 year lease of a 2015 Jeep Patriot I had a very pleasant car buying experience. Danny answered all of my questions quickly and profrssionally. The negotiation process went smoothly and I had a very pleasant car buying experience. Danny answered all of my questions quickly and profrssionally. The negotiation process went smoothly and I feel I received a fair deal on my lease. More

Outstanding Joe Vella is a master mechanic/technician with an amazing work ethic and more automotive knowledge than anyone I have ever met. He is the best and Sh Joe Vella is a master mechanic/technician with an amazing work ethic and more automotive knowledge than anyone I have ever met. He is the best and Shuman is very lucky to have him. Mike Weinstein was extremely personable and polite and is another great representative for this dealership. More

Great experience Tim Dalsasso was the best car dealer my husband and I have ever worked with. He is the only Jeep dealer I will ever wk with in the future and the rea Tim Dalsasso was the best car dealer my husband and I have ever worked with. He is the only Jeep dealer I will ever wk with in the future and the reason we got a Jeep and not a Ford. More

Thorough Danny took the time on a busy Saturday to price out several vehicles and allow a test drive of anything that peaked by interest. His professionalism Danny took the time on a busy Saturday to price out several vehicles and allow a test drive of anything that peaked by interest. His professionalism and honestly was refreshing. More