LaFontaine Chrysler Dodge Jeep Ram of Walled Lake

Great Customer Service I stopped by the dealership looking for a car for my mother on a Saturday morning. It was about 9:30 am and I did not even realize that they were not I stopped by the dealership looking for a car for my mother on a Saturday morning. It was about 9:30 am and I did not even realize that they were not yet open. I walked in and Gregg Tomlinson was happy to show us around. He let us know that there were great financing deals on new Chrysler vehicles but my mom was not looking to buy a new car. He then took us across the street to show us some vehicles and my mom ended up liking a Chevy Equinox. We came back later that day to put down a deposit and concluded the transaction the following Monday. The entire team and Gregg was excellent. More

Very Happy Our experience was great. Our salesman knew his vehicles and was very helpful with our special order. When our new Cherokee came in they surprised us Our experience was great. Our salesman knew his vehicles and was very helpful with our special order. When our new Cherokee came in they surprised us with a newly released additional rebate. That shows their honesty. More

Quick/Easy/Complete Rick was exceptionally helpful - and kind/considerate. The wait was comfortable; and the service was excellent. The facility was clean and well main Rick was exceptionally helpful - and kind/considerate. The wait was comfortable; and the service was excellent. The facility was clean and well maintained. I was dealt with almost immediately. Thank you! More

"Third time around." Another great deal. We've dealt with Brian McCoy at Shuman for a about 6 years now. Even though we live a hour from the dealership and must pass 10 Another great deal. We've dealt with Brian McCoy at Shuman for a about 6 years now. Even though we live a hour from the dealership and must pass 10 other Chrysler dealers no one has been able to beat the deals or service we receive at Shuman. I highly recommend giving Brian a call for you next new vehicle.. More

Seamless What a great dealership and the best salesperson I've ever worked with, hands down.. Very highly recommended.. You MUST ask for Teri Kiefer, you won't What a great dealership and the best salesperson I've ever worked with, hands down.. Very highly recommended.. You MUST ask for Teri Kiefer, you won't be disappointed. She treats you just like family.. She PERSONALLY delivered our new car to our house. More

Great Place to Buy a Vehicle! I just purchased a vehicle for the 2nd time at Shuman Chrysler Dodge and I was very happy with my experience. I would recommend them to anyone lookin I just purchased a vehicle for the 2nd time at Shuman Chrysler Dodge and I was very happy with my experience. I would recommend them to anyone looking for a new car. Their pricing is competitive with anyone else I looked into. I worked with Noah Spurlock and would also recommend him to anyone looking for a new vehicle. He was extremely helpful. More

Great salesman! Jeremy was patient and thorough when we went in to look at cars. He Helped us find a car that would both meet our personal needs and budget. Go to him Jeremy was patient and thorough when we went in to look at cars. He Helped us find a car that would both meet our personal needs and budget. Go to him for your car purchases! More

Very efficient, effective experience Shuman Jeep allowed me to purchase a new Wrangler quickly without any sales pressure. Their on-line staff routed me to a sales person quickly and ini Shuman Jeep allowed me to purchase a new Wrangler quickly without any sales pressure. Their on-line staff routed me to a sales person quickly and initiated contact. It was a great experience! More

professional!!! personable!! Teri Kiefer sales consultant is the most professional, personable sales person we have ever dealt with!! She makes you feel like you are family and go Teri Kiefer sales consultant is the most professional, personable sales person we have ever dealt with!! She makes you feel like you are family and goes way out of her way to make things happen for you!!!! She definitely deserves an increase in percentage in commission!! She knows what she is talking about there was not a question I would ask and her not give an answer and if she was unsure did not hesitate to find out. She will be my go to from here on out when it comes to purchasing a new vehicle!!!! Great job Teri!!! The processing of paperwork with the financial person could have been quicker it was busy so if you are busier you should have more than one individual I don't feel I should be there for almost 5 hours. Application was done before even coming in, that is not Teri's fault. More

Great Experience I found this dealership through Costco Auto. I would definitely recommend them base on my experience. Mike Yezak was extremely easy to work with and t I found this dealership through Costco Auto. I would definitely recommend them base on my experience. Mike Yezak was extremely easy to work with and there was no pressure and no games. He worked with me through email trying to help me find the car I was looking for and I then went in after work and we found a car that was the perfect fit for my wife and I on the lot. More