LaFontaine Chrysler Dodge Jeep Ram of Walled Lake

I was really, really dreading having to go through the whole vehicle leasing process, expecially having to talk to a "car salesperson" as some that I have dealt with in the past were not good experiences. whole vehicle leasing process, expecially having to talk to a "car salesperson" as some that I have dealt with in the past were not good experiences. But I was totally amazed that Randy and the staff made the whole process completely painless. Randy completely exceeded my expectations. I kept thinking this experience was too good to be true however they totally surprised me. I got the vehilce I wanted, at a monthly payment that met my budget. I love my new Jeep Patriot and would never hesitate to refer my friends to Randy or Shuman. More

Thank You Bryan for your hard work in helping me to lease a new mini van. I look forward to giving you a call when my lease has expired. Chuck a new mini van. I look forward to giving you a call when my lease has expired. Chuck More

Every representative that I ran into at the dealership was attentive to my needs as a customer and always promptly answered my questions or found someone that knew the answer. Specifically, Kevin always r was attentive to my needs as a customer and always promptly answered my questions or found someone that knew the answer. Specifically, Kevin always returned my call as soon as he could, and gave me a straight answer when a question was asked. Kevin was willing to stay later in the evening to make sure that I could fill out all of my paperwork, and even let me see my new car when his wife was waiting in the parking lot for him! I would definitely recommend this dealership to someone who is looking for a new Chrysler vehicle that wants excellent service, a fair price, and a friendly smile. More

After visiting other Jeep dealerships in my area we were not satisfied with the customer service. We then found Shuman Jeep on the internet and started a web chat with Jeremy Cheaney. From that moment we not satisfied with the customer service. We then found Shuman Jeep on the internet and started a web chat with Jeremy Cheaney. From that moment we new Jeremy would be our salesman. We then went to Shuman and met Jeremy in person. That meeting confirmed our decision to purchase our new Jeep from him. The customer service was A1, and even though there is a dealership closer to my house I will continue to do business with Shuman and Jeremy. More

Ryan was responsive to our multiple needs and inquiries in purchasing a vehicle. Ryan was very personable, easy to work with and insured the transaction was completed quickly. Without hesitation, we wo in purchasing a vehicle. Ryan was very personable, easy to work with and insured the transaction was completed quickly. Without hesitation, we would recommend Ryan and Shuman Motors to our friends and family to purchase a vehicle. More

This review is in regards to Don Goforth, a salesman with your dealership, Shuman Motors in Walled Lake. I recently purchased a 2013 Dodge Journey Crew at your location. Don was very informative and professi your dealership, Shuman Motors in Walled Lake. I recently purchased a 2013 Dodge Journey Crew at your location. Don was very informative and professional with the transaction. I think he went above and beyond to meet my concerns and meet my pricing constraints. Because of his professional diligence and sincere customer service, I would not hesitate to recommend him and Shuman Motors for a new car purchase. He made my purchase a pleasant experience. More

I have been coming to Shuman for over15 years and for most of them have been dealing with Nicole. I will continue to purchase/lease through Shuman as long as Nicole Pommerville is there. I have leased most of them have been dealing with Nicole. I will continue to purchase/lease through Shuman as long as Nicole Pommerville is there. I have leased 5 or so cars from her and will continue in the future. More

I was very satisfied with my visit to Shuman. Sarge put me at ease and found the perfect car, well within my budget. I would recommend him to all of my friends and family without hesitation me at ease and found the perfect car, well within my budget. I would recommend him to all of my friends and family without hesitation More

I am very pleased with the service I received from the service department at Shuman Chrysler. I received my vehicle back in less than 24 hours. Upon entering the service department, you are always met wit service department at Shuman Chrysler. I received my vehicle back in less than 24 hours. Upon entering the service department, you are always met with Mike Weinstein's friendly smile. He is always there to help when your vehicle is in for service. Mike is definitely a reason to keep using Shuman Chrysler as my device department! More

Shuman Chrysler Dodge Jeep Ram Dealership in Walled Lake, Michigan provided my husband with a great leasing experience. Our sales person, Nicole Pommerville, was friendly, professional, knowledgable and work Michigan provided my husband with a great leasing experience. Our sales person, Nicole Pommerville, was friendly, professional, knowledgable and worked with us to provide us with a lease we could afford on a Dodge Journey Crew that we love! Nicole was patient with us as we made our decision and diligent in locating an automobile that was well suited to our family and our needs. In terms of customer service, this dealership definitely puts the customer first. We were so impressed with the manner in which Nicole treated us that we spoke with her General Sales Manager, Chris Brough. Chris sat with us and discussed the transaction as well as took the time to listen to our feedback regarding the dealership and Nicole. When our lease is up, we will be purchasing from Shuman. In fact, we have already referred several family members to Shuman. It was a relief to work with people and a dealership who were not concerned with selling us a vehicle but were committed to meeting the needs of our family financially. Thank you Nicole and Shuman! More