LaFontaine Chrysler Dodge Jeep Ram of Walled Lake

Chris was great. Greeted me as soon as I came in the door. Showed me many options and prices. Responded to email very quickly. Tested drove a couple of vehicles with us. Found the car my wife wanted. door. Showed me many options and prices. Responded to email very quickly. Tested drove a couple of vehicles with us. Found the car my wife wanted. Whole experience took 2 days. More

Mike and the other Service people are always friendly and helpful. Service is always done correctly and in a timely manner. I love the car wash at the end. helpful. Service is always done correctly and in a timely manner. I love the car wash at the end. More

I have been having repairs done at this dealership for a I have been having repairs done at this dealership for a few years-regular oil changes, tire rotation, misc, and now brakes. Some of the prices are I have been having repairs done at this dealership for a few years-regular oil changes, tire rotation, misc, and now brakes. Some of the prices are really good for oil changes/rotation they run specials. I go there for convience as well as I have gotten to know the service people they try to do the best they can. When I ask questions they answer or refer me to someone that can. Thanks! Robyn More

I came in needing a part for a friends car. Derek Itchue and I spoke of the new cars, and he pretty much swayed me into purchasing a new vehicle. I plan on purchasing shortly, and will buy from his dealersh and I spoke of the new cars, and he pretty much swayed me into purchasing a new vehicle. I plan on purchasing shortly, and will buy from his dealership. Very pleasant experience! More

Mr. Ralls and the rest of his team including the bubly finance guy treated me with great respect. He was very energetic and very nice. He showed me everything about my new Toxic Orange Charger. Great c finance guy treated me with great respect. He was very energetic and very nice. He showed me everything about my new Toxic Orange Charger. Great car, great Dealer. I highly recommend Shuman Chrysler jeep and ask for Rick Ralls! Thank you Rick and Shuman team!!!!! More

I had a great experience at Shuman Jeep. Jeremy, the financial department and the management department were able to meet all of me needs. I drove past 3 Chrysler dealerships to get there and I would d financial department and the management department were able to meet all of me needs. I drove past 3 Chrysler dealerships to get there and I would do it again. Thank you. More

Was very diligent in locating the vehicle that I wanted. Was very diligent in locating the vehicle that I wanted. Great support from other salesmen when Jeremy was not there. Did a wonderful job of showing Was very diligent in locating the vehicle that I wanted. Great support from other salesmen when Jeremy was not there. Did a wonderful job of showing us all of the features of the vehicle. Still receptive to me needs even after the sales was complete. More

Derek was very helpful, knowledgable and couteous. The entire service department was very helpful and my car was ready when promised. I would recommend your dealership to others! Carrie Beck entire service department was very helpful and my car was ready when promised. I would recommend your dealership to others! Carrie Beck More

At first I thought I was going to go inside the dealership and just browse around. Anthony greeted me ever so pleasantly as I came in. I had a lot of questions and surely enough he was able to an dealership and just browse around. Anthony greeted me ever so pleasantly as I came in. I had a lot of questions and surely enough he was able to answer all of them and then some. I actually have not seen such pleasant service in a LONG time. After I had all the facts I needed, it was clear to me that I was ready to purchase a vehicle. And honestly I am VERY satisfied. A lot of times vehicle sales me tend to pressure people and corner them (as I have dealt with before) this transaction felt like I was talking to a friend or family member. My husband says he's about to be in the market for a car soon. Without hesitation I will send my husband over to Shuman Chrysler Dodge Jeep. If you guys can see this, thank you for making my time purchasing a vehicle not as painful as it usually is. More

I deal personally with Steve Ulivi and the parts department usually at least once a month and he never has any issues helping me out with obtaining parts, getting quotes, part numbers, application d department usually at least once a month and he never has any issues helping me out with obtaining parts, getting quotes, part numbers, application data, etc, etc. He really goes above and beyond to help me out and it's a real treat to deal with someone like that. I'd definitely recommend Shuman and their talented parts and service department for any needs you might have. More