LaFontaine Chrysler Dodge Jeep Ram of Walled Lake

We had an absolutely wonderful experience with Justin Davis at Shuman's. We had done a lot of research prior to stopping at Shuman's, and we were pretty confident about what we wanted. Justin found us Davis at Shuman's. We had done a lot of research prior to stopping at Shuman's, and we were pretty confident about what we wanted. Justin found us the perfect vehicle and (because we called ahead) had it washed and waiting for us to test drive. The entire experience was extremely pleasant even with several delays (as I believe some of the normal staff was not present). Justin kept us entertained, engaged, and informed. Absolutely wonderful experience, and we'll definitely check with Justin first the next time we're in the market for a new vehicle! More

I ALWAYS have prompt, efficient and friendly service from the service team at Shuman Chrysler Jeep Dodge and would, and have, recommend them. Having 2 jeep wranglers I am a regular customer of theirs. Than the service team at Shuman Chrysler Jeep Dodge and would, and have, recommend them. Having 2 jeep wranglers I am a regular customer of theirs. Thanks guys. More

The price of the car was good for the options that I wanted. I was given time to make up my mind without being pushed into buying that day. wanted. I was given time to make up my mind without being pushed into buying that day. More

I have been having repairs done at this dealership for a I have been having repairs done at this dealership for a few years-regular oil changes, tire rotation, misc, and now brakes. Some of the prices are I have been having repairs done at this dealership for a few years-regular oil changes, tire rotation, misc, and now brakes. Some of the prices are really good for oil changes/rotation they run specials. I go there for convience as well as I have gotten to know the service people they try to do the best they can. When I ask questions they answer or refer me to someone that can. Thanks! Robyn More

Mike and the other Service people are always friendly and helpful. Service is always done correctly and in a timely manner. I love the car wash at the end. helpful. Service is always done correctly and in a timely manner. I love the car wash at the end. More

Chris was great. Greeted me as soon as I came in the door. Showed me many options and prices. Responded to email very quickly. Tested drove a couple of vehicles with us. Found the car my wife wanted. door. Showed me many options and prices. Responded to email very quickly. Tested drove a couple of vehicles with us. Found the car my wife wanted. Whole experience took 2 days. More

Mr. Ralls and the rest of his team including the bubly finance guy treated me with great respect. He was very energetic and very nice. He showed me everything about my new Toxic Orange Charger. Great c finance guy treated me with great respect. He was very energetic and very nice. He showed me everything about my new Toxic Orange Charger. Great car, great Dealer. I highly recommend Shuman Chrysler jeep and ask for Rick Ralls! Thank you Rick and Shuman team!!!!! More

I came in needing a part for a friends car. Derek Itchue and I spoke of the new cars, and he pretty much swayed me into purchasing a new vehicle. I plan on purchasing shortly, and will buy from his dealersh and I spoke of the new cars, and he pretty much swayed me into purchasing a new vehicle. I plan on purchasing shortly, and will buy from his dealership. Very pleasant experience! More

At first I thought I was going to go inside the dealership and just browse around. Anthony greeted me ever so pleasantly as I came in. I had a lot of questions and surely enough he was able to an dealership and just browse around. Anthony greeted me ever so pleasantly as I came in. I had a lot of questions and surely enough he was able to answer all of them and then some. I actually have not seen such pleasant service in a LONG time. After I had all the facts I needed, it was clear to me that I was ready to purchase a vehicle. And honestly I am VERY satisfied. A lot of times vehicle sales me tend to pressure people and corner them (as I have dealt with before) this transaction felt like I was talking to a friend or family member. My husband says he's about to be in the market for a car soon. Without hesitation I will send my husband over to Shuman Chrysler Dodge Jeep. If you guys can see this, thank you for making my time purchasing a vehicle not as painful as it usually is. More

Derek was very helpful, knowledgable and couteous. The entire service department was very helpful and my car was ready when promised. I would recommend your dealership to others! Carrie Beck entire service department was very helpful and my car was ready when promised. I would recommend your dealership to others! Carrie Beck More