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LaFontaine Chrysler Dodge Jeep Ram of Walled Lake

Walled Lake, MI

Overview
Reviews
Vehicles
4.6
5,944 Reviews
Call Dealership (248) 717-2806
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1111 S Commerce Road

Walled Lake, MI

48390

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Showing 993 service reviews

April 22, 2026

Service advisor was polite & professional ! ! Service provided was excellent !! Have been to this dealer twice for an oil change with tire rotation !! Would recommend this dealer to anyone !!! More

by kevinlinemeyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sorry don’t remember his name , Chris Graham, Dave Carlisle, Dean Decker, Mike Weinstein, Tim Ferrin
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Apr 26, 2026 -

LaFontaine Chrysler Dodge Jeep Ram of Walled Lake responded

Hi, we are very happy to have provided you with such a positive experience! Thanks for the recommendation, and have an amazing day!

April 22, 2026

Worst dealer service experience I have ever had. Will never use them again. Treated poorly! More

by Gsgreenspan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Damon in service
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Apr 26, 2026 -

LaFontaine Chrysler Dodge Jeep Ram of Walled Lake responded

Hi, thank you for taking the time to leave us feedback about your experience with us. When you have an opportunity, please reach out to our Service Manager, Travis Richardson trichardson@lafontaine.com so we can try to restore your confidence in our business. Thank you again for taking the time to reach out to us, and we hope to hear from you soon.

Apr 26, 2026 -

Gsgreenspan responded

Travis was no help. After over a decade of being a loyal customer, I will not be back for a purchase or service.

April 22, 2026

My car was done before I requested. They showed me videos of my cars inspection. More

by Jenni A
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Graham, Dave Carlisle, Dean Decker, Mike Weinstein, Tim Ferrin
Report | Print
Apr 26, 2026 -

LaFontaine Chrysler Dodge Jeep Ram of Walled Lake responded

Hi Jenni, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

April 20, 2026

Walter the nice staff at La Fontaine who assisted me on my visit was helpful and friendly More

by mssestoso
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Graham, Dave Carlisle, Dean Decker, Mike Weinstein, Tim Ferrin
Report | Print
Apr 24, 2026 -

LaFontaine Chrysler Dodge Jeep Ram of Walled Lake responded

Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

April 17, 2026

Got my car back on the road quickly, only complaint is I spent $1200 on a starter, you think they could have ran it through the car wash. More

by lee.m.schulz
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Walter
Report | Print
Apr 20, 2026 -

LaFontaine Chrysler Dodge Jeep Ram of Walled Lake responded

Hello, we appreciate you taking the time to leave us this feedback. We would like the opportunity to address your concerns. Please reach out to our Service Manager, Travis Richardson trichardson@lafontaine.com when you have a chance. Thank you, and we look forward to hearing from you.

April 17, 2026

Best experience I have ever had at a ram dealership. Professional courteous and impeccably friendly people More

by mkenyon14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Walter , Chris Graham, Dave Carlisle, Dean Decker, Mike Weinstein, Tim Ferrin
Report | Print
Apr 19, 2026 -

LaFontaine Chrysler Dodge Jeep Ram of Walled Lake responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 27, 2026

Friendly, knowledgeable and quick service. Two other dealers said they couldn’t fix the recall. I moved 1.5 hours away but purchased my jeep from LaFontaine. I gladly will travel there for any More

by kathleenlagalo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Damon Walton
Report | Print
Mar 30, 2026 -

LaFontaine Chrysler Dodge Jeep Ram of Walled Lake responded

Hello, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 24, 2026

Over priced service department. Inflated labor and shop supplies costs. Pushy when it comes to unneeded repairs. Inspection revealed that I apparently needed new coolant on a radi More

by amyshagena
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
None of the above
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Mar 27, 2026 -

LaFontaine Chrysler Dodge Jeep Ram of Walled Lake responded

Hi, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. Please reach out to us when you can so we can address this situation directly. Thank you and have a great day. Service Manager, Travis Richardson trichardson@lafontaine.com

March 13, 2026

Made an appointment for an oil change, service was completed in a timely manner. Communication was very good thru the process. More

by Jim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
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Mar 15, 2026 -

LaFontaine Chrysler Dodge Jeep Ram of Walled Lake responded

Hi, we appreciate your positive review about your recent experience with us! If you have any further questions, please don't hesitate to reach out!

March 03, 2026

Loved the video of my inspection sent to my phone! Every detailed of the findings! More

by Craig and Michelle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lange
Report | Print
Mar 06, 2026 -

LaFontaine Chrysler Dodge Jeep Ram of Walled Lake responded

Hello, we really appreciate your positive review! Please don't hesitate to reach out if there's anything additional we can do for you.

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