LaFontaine Ford of Birch Run
Birch Run, MI
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I took my car in for some recalls. When I walked into the service area to check in, not one person looked up to greet me, and 2 agents were huddled together looking at something on the When I walked into the service area to check in, not one person looked up to greet me, and 2 agents were huddled together looking at something on their personal phone. I stood there waiting a few minutes for someone to notice me. When helped I reiterated that I would like for them to rotate my tires and fix my squeaky breaks that only happen when I back up. When I picked up my car my tires were not rotated and my breaks still squeaked as I backed out of the parking spot. More
excellent service from bill in the service department. my vehicle was brought in and repaired in the allotted time i was given. communication was great and i didn't feal like i was pressured into anything my vehicle was brought in and repaired in the allotted time i was given. communication was great and i didn't feal like i was pressured into anything. thank you. More
I brought my vehicle in for service work and a new set of tires. I was informed throughout the process of the status of my vehicle. The work performed exceeded my expectations. My vehicle drives much better tires. I was informed throughout the process of the status of my vehicle. The work performed exceeded my expectations. My vehicle drives much better than it did and I feel much safer driving with the new tires I have. Thank you. More
Troy “cowboy” is an amazing salesman very helpful. Made everything easy and quick hands down the best service I had so far. Can’t wait to see if it continues. Made everything easy and quick hands down the best service I had so far. Can’t wait to see if it continues. More
The staff was friendly and helpful to me. The service provided was done in a timely manner and for one point of not syncing the tire pressure sensors was done perfectly! They reset them quick The service provided was done in a timely manner and for one point of not syncing the tire pressure sensors was done perfectly! They reset them quickly on an unscheduled visit. More
